Kiehl's Since 1851 is a highly regarded skincare brand known for its effective products and exceptional customer service. Customers have expressed their satisfaction with Kiehl's offerings, particularly noting the success of items like the calendula face wash, which has helped many stop experiencing acne. The service at various Kiehl's locations, especially in Cerritos, has been described as wonderful, with staff members displaying extensive knowledge about the products and providing personalized assistance based on individual needs. One employee, Alex, has been highlighted for his outstanding customer service. Many customers appreciated his friendly and helpful demeanor, feeling comfortable enough to seek his recommendations. His suggestions led to positive experiences, with customers discovering new favorites like sunscreen and hair serum. Even when products were unavailable, Alex went above and beyond to offer alternatives and samples, leaving a lasting impression on visitors. Overall, Kiehl's Since 1851 is celebrated for its high-quality skincare solutions and a welcoming atmosphere that encourages customers to explore and find the right products for their skincare routines.
Charii was extremely helpful, friendly and efficient with my return from their online store. Will definitely buy from the store in the future.
January 2025
Thank you to the girls that helped me. It's been about a week and see a huge difference!
October 2023
Have used Kiehls for years. Great products. Service at Cerritos has always been wonderful. The staff is very knowledgeable about their products and help you as an individual based on your needs.
