Lids is a friendly and welcoming store with helpful staff. Customers praise the staff for their quick and efficient service, especially Gizelle and Andrew, who assist with choosing styles and custom embroidery. The store offers good prices and fast turnaround, with hats ready in about 30 minutes. Despite busy hours, employees manage to assist everyone well. Overall, it is a great place to shop for hats and custom embroidery, with a positive shopping experience.
Great staff had an amazing experience ask for Gizelle . She’s very friendly and will help you make a great choice on the style of letters you want on your hat .!!
June 2025
Dropped in and ordered a new Lid (Classic MVP) with custom embroidery. On my head 30 minutes later at a great price. Can’t ask for more.
July 2023
andrew i think his name was helped me out fast and helped me picked what i needed and did the embroidery under 30 minutes good employee!
