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April 2022 by Frosty-Ella Duerden
Paul was a super service representative. He explained my car’s problem well and the service department fixed it up. Thank you!
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March 2022 by Josie Hidalgo
Great customer service, great prices and big inventory of cars to choose from. Ask for Miguel Gonzalez great salesman. I have leased 3 Hyundai's from this dealership already and keep coming back.
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March 2022 by Sheila Whitehead
Great service friendly customer service.
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February 2022 by Toby Edison
Fantastic service from Kevin N. Very pleased with the price! Astounded by the service! Kevin went way out of this way to make this experience fantastic for me. I presented complicated challenges and Kevin stepped up. Thanks also to the finance department for a blazing fast closing. Best car buying experience ever. I drove past 6 other Hyundai dealers to Norm Reeves. Great job.
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February 2022 by Haeun You
Highly recommend to get a car here with Jacob Lee!! I only showed up with my budget and from there Jacob helped me to find a car that in my budget with great conditions. I appreciate that he tried his best to help me to make sure I will get the best one which fits with all my condition. He answered honestly on all my questions and it definitely helped me a lot to make the best decision. Also, it was my first time getting car, so I had no idea about car but he was telling everything I should know and consider for getting a car. I really do appreciate it! If you are looking for one, here he is! So great!!
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February 2022 by Troy Oliver
5-Star Service and Satisfaction!I dealt with Tannaz and she was such a joy to work with. She came in on her day off to get me in the vehicle of my choice (including staying late to finalize the deal). Her attention to detail and overall customer service level made my buying experience delightful.Thank you Norm Reeves and team for a wonderful experience. I will definitely refer my friends and family to Norm Reeves Hyundai.Troy
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February 2022 by Felisha Corona
Had the best experience turning in my 2019 Hyundai Elantra lease in a month early and leaving with a 2022 Tucson. Mike De Leon showed me several different models I was interested in and was very knowledgeable about each car. We found one that had everything I was looking for and took it for a test drive. Mike make the experience great from beginning to end and made sure I was comfortable. I left with the car I loved and am super happy with it! Thank you Norm Reeves and Mike!
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February 2022 by Dandu
We had a great experience working with Jacob Lee. He is very patient and helpful through out the time and did follow-ups with our request. it was very easy working with him. We scheduled an appointment with him and he kept all the paper work ready. We did go to other dealerships and I felt the team here is more welcoming and made sure we got the help we need all the time.
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February 2022 by Jennifer Flores
If you have any issues with your car go to Norm Reeves Hyundai Superstore!!!! Everyone was very friendly! From calling to schedule an appointment to speaking with the reps to the service department. I had my car towed on a Saturday to this location. As soon as we arrived they came right up to us to help. Rep Cheyne Riggs was very friendly and explained everything. I still have warranty on my car and didn't have to pay anything upfront. Another Dealer in Anaheim (wont name names) was horrible. They just wanted money. Thank goodness we found Norm Reeves. Norm Reeves fixed 2 recalls I had on my car and that seemed to fix my non working car. They didn't try to sale me anything. Thank you Norm Reeves for all your help!!!
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February 2022 by Tara McBride
I was eyeing the new Tucson Hybrid and Jacob Lee called me after I placed an inquiry. He placed priority on the car we wanted and met us within the hour at the dealership. He was knowledgeable, enthusiastic and efficient! We bought our vehicle and couldn’t rave more about Jacob’s service, the sales manager, finance department and the experience as a whole. Car buying can be super stressful but Jacob & team made it so effortless! They walked us through every feature and made our process so easy. Thank you so much!!! This will forever be our #1 dealership! Go see Jacob Lee!
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February 2022 by A Franklin
Excellent service.We were looking for a lease and had a fixed budget. Stopped there on a whim, and was pleasantly surprised.Service, pricing and speed of process were well above expectation. Less than 2.5 hours from arrival to departure in a new car .Special thanks to Kevin Guzman. Very professional and worked with us to meet our needs. Definitely not your typical car salesman!Call him on your next buy!
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February 2022 by jin kim
On Jan.5th, my wife visited service department for fixing a light bulb cover. Service rep.asked $500 to replace a light bulb cover. Also he kindly suggested to my wife buy a glue and do it yourself.Same day afternoon, I called service department and ask a written estimate. They said next available time is Jan 28th. since I need a diagnostic test for written estimate. They think customers are stupid.
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February 2022 by Sandra Valencia
Excellent customer service! The service department representative made sure we were well taken care off while we waited for our vehicle due to Covid delayed delivery of our part. He kept us updated the entire time. We are extremely impressed and highly recommend their services.
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November 2021 by Rusty Robertson
The palisade was the color and model I wanted . Christal was great. Took a little long than expected. Some keys from trade in were left on chain, ask to have them mailed but never received
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October 2021 by Tassha Kagahastian
Great service and staff! Very helpful and super friendly. Got the car I wanted and was very happy with the inventory they have. Recommend this location above others!
