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June 2024 by craig simpson
Took my dog to get bathed I couldn't get her in even though I had been there before spent 1000's of dollars there. Cause I couldn't remember my moms password to book appt I made a new one figuring I can let them no when I got there. They wanted rabies shots record again regardless after seeing my moms acct. Worker Louis tells me this and so I say I'll fn go get it be back in 10 to 15 max. And he tells me unfortunately I'll be at lunch. It was 1220 appt 1230 and he will be at lunch if I left my dog you would still have gone to lunch so my dog sits there for a hour or longer with a appt at 1230. If you took my dog in you wouldn't be at lunch whole. Petsmart just lost a customer and lots of money as well. Also last time I took my dog in service e was unsatisfactory they didn't trim pads on my dogs feet and it cost even more to go get it done . The guy's name was Jesse. Strike 2 no third your customer service in the store is ok grooming dept sucks. I don't recommend the grooming dept at all
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June 2024 by Mr T
Really great pet hotel staff. Of the various locations this hotel has treated our dogs wonderfully, they even smelled great when we got them back!
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May 2024 by Marissa Castro
The best place for all my babies.The staff is always friendly and knowledgeable. The store is always clean and organized and most importantly Get all the products For all my Babies.?❤️
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May 2024 by Mayra Hernandez
Grooming was amazing, my Schnauzer puppy was very happy with her first experience. Yasmine was very sweet and super helpful. We definitely have found our groomer here at PetSmart!
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May 2024 by Georgia Castrellon
They did a fabulous job on my sweet Bella!
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May 2024 by Sammy Kivett
Great customer service and great quality in there products.
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March 2024 by Mimi P.
I went today around 4PM. There was only one person in front of me and the cashier had a very rude tone. I did not see her name tag, but the receipt said cashier - 486979. Would not come back to this location again!!
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February 2024 by Vanessa Soriano
Love this store. Everyone is very helpful and friendly
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January 2024 by Michelle Hernandez
Honestly the best, the ppl there value your pets
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January 2024 by Maria g Rodriguez
They serve well
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January 2024 by Brenda Powers
Loved the store that was very clean and organized.
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November 2023 by K6HR
Courteous staff. Well organized salesfloor
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November 2023 by Irene Lopez
I love the staff there, they are very helpful and friendly!!?❤???❤
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November 2023 by Dalila Castillo
Now they have self checkouts!!!
Even better?
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November 2023 by Barbara H.
Excellent advice and they had everything I needed , the cashier was very courteous, and the place was spotless
