The Sheraton Cerritos Hotel offers a comfortable and clean place to stay, with rooms that are suitable for resting after a day of activities. Guests appreciate the hotel’s convenient and safe location, close to many stores, restaurants, and a movie theater across the street, making it easy to explore nearby attractions. The area is considered very safe and walkable, with options like Walmart, Ross, and several restaurants nearby. However, service quality varies. While some staff members are helpful and go out of their way to assist guests, others are described as rude and slow, especially in restaurant and bar service. The hotel does not have a Marriott lounge or club lounge, which some guests might miss. Parking has become a concern, with a recent fee of $15 per day introduced, and issues with homeless individuals staying in the parking lot, leading to unpleasant experiences such as stepping in human feces and concerns about safety and sanitation. Some guests also found the overall service in the hotel to be poor, with complaints about the attitude of staff and parking security. Despite these issues, many guests find the hotel a good place for rest due to its comfort, cleanliness, and location.
Property Amenities: Multilingual staff, Breakfast available (surcharge), Elevator/lift, Express check-out, Fitness facilities, Safe-deposit box at front desk, Spa tub, Bar/lounge, 24-hour business center, Computer station, 24-hour front desk, Restaurant, ATM/banking, Meeting rooms, Concierge services, Gift shops or newsstand, Conference space, Dry cleaning/laundry service
