-
March 2023 by Elizabeth L.
How wonderful to have this service available!! Warm, friendly staff.
-
October 2022 by Connie B.
My dog, Daisy just had heart valve surgery. She was prescribed 4 medications, 2 to be given twice each day/and 2 to be given every 12 hours. Two were very small tablets, one being heart-shaped that had to be divided into 1/4 doses. I used a new sharp pill cutter and was able to get only one piece from the pill that equaled a 1/4 dose, the rest crumbled or was jagged and had to be discarded. The other pill was a round tablet but even smaller and had to be divided, with the same bad result. I was told by a pharmacist that the problem could be solved by having the pills compounded to have the dosage contained in one pill. I called Triad Pharmacy that afternoon and spoke to Dr. Miller who explained to me that my prescriptions could be compounded, either to liquid form or a capsule in the exact dosage. I chose capsules. Just a few hours later his staff member kindly called me to let me know that they had received the prescriptions from the hospital. And at the end of that same day, Dr. Miller called and told me that one prescription was in the mail and would arrive the next day which it did. He also called to make sure I had seen it and that the other would follow the next day. They were delivered by Next Day Service. I look forward to visiting the pharmacy to thank Dr. Miller and his staff for helping me with what was a very difficult time (trying to portion out the proper dosage) for Daisy.
-
September 2022 by Charis B.
Where has this pharmacy been all my life? I was referred to Triad by my veterinarian, after they repeatedly did not have my dog's heart failure medicine in stock when I needed it. After my vet realized how unpredictable their own supply was, they finally informed me I could order directly from a supplier of theirs; Triad Compounding Pharmacy. They also mentioned I would potentially save some money too. Boy were they right, because I used to pay $106 for a one month supply and now I pay $74 (WITH shipping to my door!).My first encounter when speaking to the owner Ron Miller on the phone was exceptional! I immediately knew I'd be in good hands. What I also didn't realize was they automatically coat my dog's medicine with flavoring so she'll take it right from my hand and gobble it up like a treat! This is a huge time saver because with her former pill, no matter how I'd wrap it up she would somehow spit it up when I wasn't looking. She's a sneak!When it's time to re-order, I'm always notified ahead of time by text, and all I need to do is respond back and my medicine is on my doorstep in a day or two. Efficiency at its finest!
-
April 2022 by Jeffery M.
It never ceases to amaze me how easy some seem to make it look, while obviously doing the not so easy task of operating a successful business in these challenging times. A real pleasure to deal with this business. This model would be a winner across the board.
-
March 2022 by Samantha Barbosa
All around wonderful experience! Dr. Miller helped alleviate any additional stress by making the process straight forward and well laid out. He is very professional and I am glad I trusted his company with my cat Taro's pharmaceutical needs. Perfectly timed and great quality products.
-
June 2021 by Paula R.
I did not get to use their pharmacy because their customer service was way too informal for my taste and I felt that it was borderline disrespectful. I mean, they keep leaving messages on my phone and when I call them, the first thing I hear after I explain the reason for my call is "who are you?" Is there no better way to ask a client for their personal information? Then, the guy seems to have a kick about the fact that I was sent there by a veterinary cardiologist, and kept repeating it like it was the funniest thing in the world. Bet you that when I start spending $100 a month in another pharmacy, he will stop laughing. These and other such direct responses made me feel that it won't work for me.
-
June 2021 by Andrea Friedenthal
Wow, customer service isn't dead! Been buying my 19 yr old kitty's meds here for 7-8 months. When the RX runs out, they call, they handle everything, they check with the vet, it's great! Saves me tons of time on the phone. But the best thing yet: this last batch of liquid medicine came with the wrong flavor. I left a message late at night (because now my cat won't take it!), and no one called me back. But today, a whole new batch of corrected meds was delivered, no charge, no muss, no fuss. When I called to thank them, the person apologized profusely for the error and not calling, and said they were supposed to call me yesterday, but they had 2 people out. I'm telling you, I thought caring about customers was dead, but it's alive and well here! I would trust them with anything!
-
April 2021 by paul guzman
When our boy Blue was diagnosed with an enlarged heart, our vet said the medication was expensive and hard to find. We called pharmacy after pharmacy with no luck. Then we found Triad and spoke with Alexis. We had Blue's prescription filled the next day. Thank you Triad and Alexis. Our boy Blue has passed the three month mark after given four to six months to live. He still is going strong.
-
April 2021 by Candy B
Great service. Super fast and super reliable.
-
March 2021 by Mandalynn J.
I just started having my dog's medicine compounded here after having poor shipping with another pharmacy. Wish I switched to this pharmacy a long time ago! I ordered my dogs meds yesterday and they have been made and delivered already! I live in Riverside county, so I am quite pleased with how quickly it came. This is the second order I have placed- each time I call I hear a friendly voice on the other end, which is always nice.
-
November 2020 by Jan D.
Triad Compounding Pharm is a great place to pick up your quality meds. The service here is always great and punctual. I definitely recommend you coming here (even if it is out of the way) as you won't be disappointed.
-
October 2020 by Zach M.
What great service! I needed a prescription filled fast and my vet sent it to a pharmacy in another state.. I found Triad and spoke with Dr. Miller and he assured me it could be filled quickly, and it was. Great service, great team.. ill use them again (when I need to). its great to know there is a place I can go and get service and quality when time counts!
-
August 2020 by Pieter van Meeuwen
Very easy to work with. Covered all the instructions. Fast service. Thank you!
-
June 2020 by marvin walker
If I could give 10 stars I would have. Very friendly staff with same day service.Thank you Ron. I will highly recommend.
-
May 2020 by Darya Carranza
Amazing service, medication was ready fast , service was impeccable and prices are affordable.
