-
March 2024 by paul kim
The staff is very unfriendly and rude.
-
March 2024 by Gus
Dropped Off 3 Amazon Returns just now 830am Tuesday and it was quick and smooth. The tall and thin guy was polite, said Good Morning, Have a Great Day and Thank you.
-
February 2024 by Joel Gonzalez
I recently had a highly disappointing encounter at the UPS Store when I visited to return an Amazon package. From the moment I approached the front desk, the atmosphere was tainted by the staff's unprofessional behavior.Upon expressing my intention to return the package, the young lady behind the counter immediately displayed a negative attitude. As she began taping the box, I politely thanked her for her assistance. However, instead of acknowledging my gratitude, she responded with a cold stare and continued to exhibit an unpleasant demeanor.Throughout the transaction, I made multiple attempts to express my appreciation, but she consistently ignored my gratitude and maintained an unhelpful attitude. Despite the simple task of scanning the QR code on my phone, she handled it with indifference and seemed visibly unhappy to be at work.The lack of basic courtesy and professionalism from the staff member was disheartening and left me feeling undervalued as a customer. It is crucial for businesses to prioritize customer satisfaction and ensure that their employees exhibit a positive and helpful attitude.I hope this feedback serves as an opportunity for improvement. By addressing the issue of unprofessional behavior and providing adequate training on customer service, the UPS Store can enhance the overall customer experience and regain customer trust.
-
December 2023 by Vikram Thyagarajan
Good service and fast
-
November 2023 by Randall Durham
Friendly and helpful staff
-
October 2023 by Felicity Divine
I love my hometown ups great staff, management n owner go team
-
October 2023 by John Starr
I’m surprised to see the low ratings. I understand now that the business has recently been sold. The service I’ve received has been very good. I say give them another try.
-
October 2023 by Tim George
Excellent service & helpful workers, after I posted my review I read all the negative reviews below and was very surprised. I’ve owned my business in the neighborhood for 41 years and never experienced negative behavior from this store. Never
-
September 2023 by MK Hammoudeh
I recently had a very unpleasant experience at this UPS location. I was waiting the store to open to give a package, and the employee who has a big lips who opened the store was extremely rude. He rolled his eyes at me when I asked a question, and he spoke to me in a condescending tone. He made me feel like I was an inconvenience. I would not recommend this business to anyone. I'm thinking to report this location to headquarter so they give them appropriate customer service training. Zero Star
-
July 2023 by Travis L.
This place is great. The team is friendly, we never have any issues, the crew works fast so there isn't ever much of a wait, and they have a bunch of services (notary, mailboxes, amazon returns, printing, etc.) Highly recommend.
-
July 2023 by Eddie C.
I wrote a 1 star review of this location years ago based on limited interaction with one person so it wasn't too fair. I have used this location consistently for returns since then and never had any problems. Staff is fast and efficient quick in and out. Keep up the good work.
-
June 2023 by Carol K.
Very prompt service even during busy hours.Attentive to placing the right mail in the right box. Always willing to assist carrying your package to your vehicle.
-
June 2023 by Jason Allen
Store hours listed as open at 8am M-Sa on google and the store. However it doesn’t seem to open that early since it’s 8:15 and doesn’t look like it’ll open anytime soon.
-
June 2023 by Bryce H.
I came in wanting to use the computer but the manager refuses to buy a new tower for it and people other than myself kept coming in asking when it's gonna be fixed so I'm tired of it. I am hugely disappointed in his refusal to better the store and get the reputable service the customers come to spend their money and time on.
-
April 2023 by Luis A.
My go to UPS store for my business! They are phenomenal in every way possible. From the owner down to the employees. We appreciate every single on of you guys. Phenomenal Fleet LLC
