“I had a good experience taking my car over to Cerritos Toyota. Claudia was very friendly and super helpful. It felt like a pleasant personalized experience.
Only downside I’d say was in regards to the waiting area. It felt a little run down and there wasn’t enough tables to work from (one table top was not secure so you couldn’t set anything on top without it tilting a lot). Also, one of the main seating areas nearest the bathrooms smelled like bathroom cleaning supplies. It smelled very strong and I opted to sit outside.”
“I had such a positive experience at this dealership! I cold-called about completing an out-of-state lease return, and they made the entire process incredibly easy. Every single person I spoke with was kind, patient, and genuinely helpful.
Huge props to the two women in the sales department who answered my calls, they were so lovely and welcoming. And an extra big shout-out to David, who runs the Sales Department. He was professional, attentive, and went above and beyond to help me both over the phone and in person.
Highly recommend this team!!!”
“Olajuan was very patient with me and my partner , took the time to explain everything in detail. He allowed us to make our choice in private and when we returned we were able to close a deal and leave with our new vehicle that same evening ! Thank you “O””