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September 2023 by Dosh Boochie
Fantastic customer service, I visited today around 12:30 pm the representative who was working was so attentive and professional she provided me with great style direction and I had the best experience here I totally recommend visiting they have the most fashionable clothes for such a great price I bought 3 items which are now staple items to my new wardrobe thanks for everything ?
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September 2023 by Ana Robledo
The girls at this store have the worst customer service. If you hate your job find a new one.
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August 2023 by Sue Kang
The worst customer service. The woman at the cashier's desk was so rude to me when I asked for a refund to use a coupon. She kept shaking her head with aggressive behavior, for example, pulling the cloth hard from my hand with an annoying voice and speaking to me with her bad mood. I won't use this store anymore. (from my experience in 2022, forgot to write this then)
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March 2023 by Nena Sibrian
Good customer service. They are having some great deals in the store.
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December 2022 by Yatziry Iglesias
Totally inlove with my outfit!! My crop top full of tiny mirrors was the spotlight ✨️ ?
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December 2022 by Citlali H.
Was looking for wedding guest dresses and couldn't find my size for a dress I liked but Amy helped me try a smaller size and found it to be a better fit. Thank you!
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October 2022 by jose luis Henriquez
Very good
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September 2022 by Karen A.
I took my 15 year old granddaughter to this store looking for a dress for a Homecoming dance. We were lucky it was not very crowded because most girls were still in school. My granddaughter grabbed appt 20 dresses in her size. I would expect that anyone helping us at the dressing rooms would be a little annoyed with us. Not at all! Vanessa could not have been sweeter. We ended up having so much fun with her and even valuing her opinion!! It was such a great experience. We will definitely be doing more shopping there. Also, a shout out to the young lady working the register on 9/26 around 1:00pm!! I am so sorry I can't remember her name but she was also very helpful with finding dresses in the right size!! Two great employees!!
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September 2022 by jaxx Mena
I bought the cutest leather shorts. Spent a pretty penny.. buy so worth if
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September 2022 by Ashley F.
My main reason for posting on here was because of the incredible customer service I received from Judith! I'm a mom that just had babies back to back and I am shopping.... And it's typically an awful experience when you're a mom and realizing how much your body has permanently changed. But Judith just assisted me in finding clothes that I would be comfortable in and was so patient and sweet. Whoever the manager is... please give Judith a raise. A person with that amazing of work ethic, and customer service deserves it!
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August 2022 by Blessed One
Nice dresses, good selection but service is terrible, the Asian lady’s attitude is over the top.. They need send their staff to take customer service classes or they need another job we’re they can be snotty n not work with people..
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August 2022 by Stephanie P.
Had a horrible experience at this location today. We went in to look at dresses for a bridal shower and the employee who was working their had the worst attitude. First she gave us attitude when we asked to try on a dress that was hung up higher than we can reach. Then she rudely handed it to my mom and turned around. We went to the fitting rooms to try on the dress and got told we couldn't be in those fitting rooms. We were fine with that except she gave us such an attitude about it. I don't know how we were suppose to know we couldn't use those fitting rooms when she didn't pay any attention to us, there were no signs, and someone had literally walked out of there right before us. When my mom finished trying on the dress my mom asked her what the return policy would be which she quickly snapped and said "this is final sale". My mom then said thank you and that she would pass on the dress, the worker completely ignored her even though my mom had her hand out trying to give her the dress back because we couldn't reach where it was suppose to go. We left it on another rack and walked out. Windors please get better employees who have better customer service skills. This employee was working 8/9/2022 at around 2:50pm
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June 2022 by Jae L.
All Windsor locations I've been to mostly have very rude associates, including this one. They either blatantly ignore or respond in a way where they really don't want to help you out. I understand how busy Windsor can get, but that's no reason that 9/10 times, the poor customer service has been consistent. I love Windsor so I've tried my best to look past the people that this company hires, and I'm glad I did because the girl that helped me out at this location today was exceptional. Her name was Priscilla and she went above and beyond in finding me the two dresses I really loved in a different size at a different store. She was so sweet and professional. Windsor needs to hire more associates like Priscilla! It makes the shopping experience a whole game changer. Take note, Windsor!
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May 2022 by Cruz Guzman
Horrible!!! On Sunday we went shopping for my step daughter's prom dress and she decided to go into Windsor, they have a lot of nice dresses but the problem was the employees in particular one, first it took us like an hour just to get a fitting room and then wouldn't allow her to take more than 6 dresses into the fitting room, aside from that they only had 4 small dressing rooms for the customers, knowing they had a long line of people waiting to try on dresses they wouldn't open the other dressing rooms. They were just unorganized and the place is small and it was so full that you couldn't even walk.. The older lady was in a bad mood the whole time we were there. After a long long time in Windsor my stepdaughter got a dress "finally" but believe me I will never go back again...
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May 2022 by Ranya Claire E.
Dress shopping can be very frustrating let alone when you go 30mins before closing time . I just have to say Amy Castro was amazing! She checked on us and offered help 10mins til closing and she looked up to make it possible to find the dress we wanted in a different size. She was super helpful and better yet super KIND!!!! Many people would be in rush to get everyone out but she was helpful and genuine not just to make a sell. So Amy thank you!!! For going above and beyond!!!!