-
December 2023 by Janneane Rosales
Bf really liked the clothes here. They aren't the best but the prices are decent for what they offer, I will say that I like how they have a big selection for men and they put as much care into is as they do for women. It was nice seeing my bf excited for clothes when most stores don't offer much of the styles he likes or the size availability. The mirrors around were helpful to see how the outerwear fits without having to go to the fitting rooms.
-
December 2023 by betty morales
Love it
-
November 2023 by Felipe Murillo
A good place for fine and elegant clothing, also of quality and good prices.
-
November 2023 by Joss V.
This is the worst costumer service I've received. I felt discriminated, I was over charged and when I brought it to their attention they literally treated me as if I was a criminal. Meanwhile there were others who were clearly shoplifting and they literally didn't do anything about it. Yet with me they went through my entire bag, checked each item and even made a comment about hiding the sensors in the pockets smh ... I even went to the same cashier to make things easier and nope still was asked multiple times what the problem was when I literally showed them that they scanned the same item twice. Never going back to this store again!
-
November 2023 by Maria Sanchez
There are almost 11 employees working and nobody wants to charge on the register almos 45 minutes on the line if I didn’t like the coat I would have walked away
-
October 2023 by Vero_ Chill
I detected a defect on the item I wanted and they were not hable to help me, after I purchased and before leaving the store I noticed even more was wrong with the item but was annoyed already and now I have to plan to go back and return it. "We do not offer discounts " was the customers service reply to my inquiry..
-
October 2023 by Daniel M.
Haven't been to Zara in a while and when I was in line to check out I was directed to use the self checkout ( which I thought was weird was a retail store) Anyways, as I'm finished checking out an employee walks over and grabs my items and asked for my receipt. (None of the others customers using self checkout were stopped or questioned). Told the guy I had it emailed and he asked for the email, showed him the email and gave myItems back. Zara, how about not making us use self checkout if your gonna question us stealing ?
-
September 2023 by isabella m.
Was in need of some jeans, and if you are curvy, this is not the place to go. I couldn't get half of the jeans up my thigh! Also, no one said hello as I entered the door or said hi to me as I was walking through the store. Not my vibe here.
-
September 2023 by Vladyslava Dolzhykova
The worst experience I ever had with any of my purchases. They just send me a package with my clothes without box . They wrapped clothes in a PLASTIC WRAP. All plastic came damaged of course. All clothes are dirty and in awful condition. I send all pictures to the customer service and they just don’t care . They said me that I will need to buy the box and send them the closing. So I will need to spend my time , my money … and they just apologized for inconvenience. That’s ridiculous. Worst customer service everAnd more than that , I was buying Zara’s kids clothing for 6 years now , and probably they changed a place where they do their clothing . Very poor quality
-
September 2023 by Jithu Jose
I had very bad experience at this Zara shop. The employee named Thabitha was not at all kind with her words and was talking in a rude tone. She was not even ready to make an eye contact while talking. I felt offended and you a step to escalate to the manager in charge. However I never saw the manager taking a move to take to the employee at least to enquire what happened.No more business with Zara. Learn to be kind with customers first.
-
August 2023 by lola b
I found cute clothes, but with the new self-checkput system I found it a little unorganized. Everyone was making one like but it turned out to he a returns only and everyone was redirected to a different line. They need a better system.
-
August 2023 by Glo O
I had issues with my return at this store. The cashier who processed my return did not know what she was doing. The Manger stepped in to assist, she was very rude and unprofessional. She is not kind with her words. I did not have a good experience at this store.
-
August 2023 by Chrissy P.
Great deals when there are red tag sales.. usually the end of winter or summer. Possibly some of the best you could get at a mall. However, very expensive for what you get when there's none. Their european counterparts such as Pull & Bear feel much more stylish to me. I don't really like buying at zara because the lines can be extremely long! I'm talking about 1-2 hours wait!
-
July 2023 by Erica P.
They were having a sale and naturally the store was a bit chaotic. The kids section was the neatest on this day. The line for the register was long and went towards the middle of the store.There is a self check out option but you'd still have to wait in the line to be called/asked if you want to do it. You simply put the items in the designated area and it will read all your purchases. Just follow the prompts on the screen then take off the sensor tags. The associate was of no help really. She was really rude but it got done. I think this store has so much potential but the floor associates are lacking in service skills.I saw a few of them just giving everyone bad looks while looking busy. A couple were talking loudly about how annoyed they were at patrons. Someone asked them about merch and she rudely responded.
-
July 2023 by Armando M Gonzalez
They have nice clothes and reasonable prices, the only negative thing is the wait to pay for items, especially if they are having a sale.
