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September 2023 by Michelle Farmer
Seyed was amazing. He stuck with us through the whole process. Thank you Seyed for your dedication.
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August 2023 by Tanya J
**** is the BEST fast quick an very patient recommend 100% everything went through quick and fast without any issues ??
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August 2023 by Stephanie Shelton
Syed was great to work with very responsive and informative. Got us a great rate but it definitely costs us to buy points . Other than that happy with the loan process
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June 2023 by Nathan Brown
Thanks to Mr. Syed Ibrahim for making our refi a Great and fast experience. Mr. Ibrahim was extremely helpful through our whole process. We would recommend Mr. Ibrahim for your refi experience. Thank you Mr. Syed Ibrahim!
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June 2023 by Donte West
I have nothing but good things and high praises for the incredible work done on behalf of Cake Mortgage by Syed I. Syed did not hesitate to answer my questions, keep me updated, and offer nothing but satisfaction every step of the way. Bravo Syed, and thank you for your assistance!
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April 2023 by Andrea Rittinger
I had a mixed experience with Cake mortgage when refinancing my home. The lender was responsive but the processor was not. She was slow and would never be reachable for an update, but expected you to answer at the drop of a hat. At some point I had to get the lender involved to get her to call me, because she wouldn’t pick up the phone. I had locked in the rate right before the interest rates started rising, and by the time I was ready to process the interests rates were double. They had increased the closing costs from under $5k to $15k and I only found out after the loan was about to close and I was looking over the papers. I went back to them and asked why and what was happening and they said that the value of the home didn’t come back as high as they expected and they had to buy down the rate and that was the $10k. I felt hoodwinked that I wasn’t made aware of this until right before the signing. At this point rates were double and I felt stuck. I agreed to move forward but the loan wouldn’t finalize. I couldn’t get a holdof the processor the notary had already contacted me, we had already made an appointment. We had to cancel it and play it by ear to sign my loan docks. The processor never gave me an update or explained what was happening. The only reason they are getting 2 stars over 1 is the promptness of the lender.
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February 2023 by Mandy0302
Cake Mortgage is a reliable and honest company to do business with. We worked with Syed Ibrahim and he was on top of things from the start. Answered all our questions and concerns and made sure we were comfortable with the process. He also kept in touch the entire time and worked his availability around our schedule. Thank you so much Syed and Cake Mortgage!
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February 2023 by Brock Long
Syed was a pleasure to work with. He made everything easy over the phone and through email. Communication was great and it was a quick process.
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November 2022 by Samantha Rivera
Syed Ibrahim was very professional and always answers or returned our numerous calls on time and kept us up to date on the process. I highly recommend Cake mortgage to anyone especially VA buyers or va refinance
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November 2022 by Steven Florer
This was the best experience I've ever had with a finance company.Our loan officer, Syed Ibrahim should be awarded for the overall expertise by which he handled our refinance.Syed was extremely knowledgeable , professional and courteous.The process was quick and the transition was seamless.I have already recommended two close friends and a family member to call Cake Mortgage because i am so pleased and confident they can handle their needs.Thank you Syed and Cake Mortgage.
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October 2022 by Patrick B
I would like to thank Artin Nazarian for helping me with my refinance on my home. He showed dedication to the task at hand, always a phone call away, if I have an question or concerns. Really like how they follow through till the end.
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October 2022 by Patrick B
I would like to thank *************************** for helping me with my refinance on my home. He showed dedication to the task at hand, always a phone call away, if I have an question or concerns. Really like how they follow through till the end.
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October 2022 by freddy zayed
We had a great experience with our refinance! Our loan processor, Syed Ibrahim, was amazing! Syed was professional and courteous and provided us with amazing customer service! He made the process very smooth and efficient! Thank you Syed for making this stressful experience pleasant!
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October 2022 by Kelvin Morris
Loan processor Artin Nazarian provided exemplary customer service all throughout the loan process! I would highly recommend Cake Mortgage to anyone as the refinancing process was extremely easy and the turnaround time from applying all the way to closing was very fast!
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September 2022 by Latonya Day
I recently had some updates done at my home and it made me consider updating everything at once. I received a post card in the mail about refinancing. I made a call at first just to inquire however after talking with someone and hearing how everything would be handled for me I went ahead with the loan. My processor Syed Ibrahim was very friendly and always available for questions and letting me know what stage in my process I was. He followed me and updated me until the money was in my account and gave me all the information needed for steps I would do after his assists. Great to have worked with such a team.
