-
February 2024 by Roop LA
DO NOT USE THIS COMPANY, they lost half of my boxes and tried to make me sign papers saying I received all of them! They are scammers do not use their services.
-
November 2023 by Emanuela Bonfoco
I paid the invoice fully, and the their representative at destination asked more money to deliver. La Dynamic never replied!! Absurd!
-
December 2022 by Sj S.
In the spring of 2021 I was planning a move to the Middle East - because of Covid and the travesty that was the shipping industry Dynamic LA could not seem to be creative in shipping my belongings until I took things out of their hands and forced them to do what they should have known to do. One of the many issues was the estimater did the estimate via cell phone. He estiamed over a 20' container. After paying for months upon months of storage locally waiting for a container - I took matters into my own hands, flew back to the US and directed the local movers to pack my stuff in crates. As it turned out I could have had all my belongings shipped in 4 crates instead because - again I relied on the "professionals" Since, I had only 1 day to have everything taken care of - I made a decision to donate some furniture that I knew I had to replace and the donated furniture could have fit in the 4th container! 11 months almost to the day my items did finally arrive a move that had in the past taken 3-4 months. Do not use these folks nor should you use their local partner Lifetime Moving & Storage in Phoenix. Bottom line: The mark of a well run company is when problems arise they find the best way to get the job done - this is not a well run company.
-
June 2022 by Jonathan Lee
So BAD experience with them, they charged extra fees (over thousand dollars) and noticed client only a few days before delivery, IF don't pay, they will not deliver and charge for the "storage".
-
June 2022 by J L.
Terrible experience with them, I paid flat fee (door to door). They noticed me and charged extra fees a few days before delivery, OR they will not release and charged storage fee. After reviewing the yelp, I'm not the only one who have been extorted. Everyone should know their behaviors, and stop using them. Any moving companies shall not subcontract service to them, it hurt their clients deeply.
-
February 2022 by Vera Jitric
Even if it was 3 years ago I still feel the pain we went through after hiring them, lot of our stuff was missing (many boxes never arrived) or broken the container they sent was too small and we were forced to hire a second one, the movers, a complete family that were coming every day from Tijuana, the worst kind of workers you can find. When the insurance claim was done, not even an answer was given, a complete scam, will not recommend ever
-
November 2021 by Rebecca Gammans
Warning stay away. Our stuff is still keep in captivity and had not been released. They invent invoices when your shipment arrives at the port. I prepaid everything before it left and they will not release document until I pay a invented bill. I reached out to a support group on Facebook that gives advice with these situations and I got so many responses about who this also happened too. They don’t have clarity about the invoice and I feel like they are blackmailing me to get my personal belongs. This is a SCAM. Don’t risk your stuff being shipped with them. Pay a little more for better company. When I shipped my stuff they were so helpful and willing to do everything then when you stuff arrives they just disappear. Meanwhile they told me 8 weeks max for shipping it has been 13 weeks and I am sitting in an empty home with 3 kids. Worst company ever.
-
October 2021 by M G.
I arranged to move my personal belongings to Europe with Dynamic LA in July. Keefer assured me they had 25 years of experience and would do a great job. The pick up went very well- the crew was nice and efficient. However, the shipment still hasn't left Los Angeles!!!! I understand that there are current difficulties at the Port, but Patrick refuses to provide updates, takes weeks to reply to emails and then doesn't actually reply to the questions asked, but simply spouts platitudes about how the shipment will go out soon. At the same time they have never provided me with the insurance documentation even though I have asked for it 5 times over two months. He also refuses to tell me how I can have the shipment cancelled and my items returned to point of origin. At this point I don't trust them to ship my belongings, but they refuse to answer me and tell me how I can get them back!!!! I am near tears at this point and boiling mad.
-
September 2021 by Jamie Z.
My shipment has arrived at Dynamic for a month and a half now, and still not even scheduled when it can be delivered!! My agent has been chasing Karvi almost everyday and still no response. Winter is approaching in the east coast and we don't even have proper furnitures and gears because everything is stuck at Dynamic!
-
August 2021 by Omar Khalid
Dynamic LA is one of the most honest and reputable moving and shipping companies that I've ever used. Keefer was fantastic and quick helping my family during a difficult time and move a loved ones belongings from Mexico to LA and NYC. I highly recommend Dynamic LA especially if you're looking for an honest, quick, and easy experience.
-
July 2021 by Aaron Stireman
Contracted with our company for hourly services to unload a shipment for them (for one of their customers). 2 Years later and they have failed to make good on paying us for the time. Other Service Providers beware.
-
June 2021 by Angelique V.
I have sent emails and left messages for Keefer to contact me. He wanted me to ship my belongings quickly without a quote This is a horrible way to do business and a customer will never hire any company without an written estimate And then there are the excuses we have to endure We can't do this because of that We can't do that because of this Blah Blah Blah Forget it Once a customer loses trust in a company Its game over
-
May 2021 by Momin B.
This company will not release my items because the 3rd party company won't pay their bill, everything that was agreed upon and written in the contract has been filled and paid but they are extorting me for more money which I won't stand for THIS AMERICA!!!!! The fault of this company is picking a unreliable 3rd party and going against their customers and for that no one should use them
-
May 2021 by MHS NC
Dont use this company !!!!! They tried to add extra charges once my shipment arrived and will try to force you to pay. If you care about what your shipping do not use them!!!
-
January 2021 by Jungyoon Keum
They missed my Piano from Dubai!! No answers, no updates, no action!!I strongly don’t recommend this company.Omg. Do tell lie. Your company missed the one of box contained my piano. I am still waiting that!! Ask your coworker who is in charge of delivery in NY
