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December 2023 by Shane Hunter
The team at Moutain View were very friendly and helped with an emergency tire repair quickly and effectively. I would recommend getting service done here!
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November 2023 by Tyler Edell
Gibby, I appreciate you and the helpful attitude your team has. You keep my trucks running and are consistently providing great service.Keep up the good work!
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July 2023 by Anthony Rios
The staff is very friendly and knowledgeable. They are straightforward and honest. I got my breaks done. And it was surprisingly affordable. Best offer I received. The work was completed in a timely manner. I will be returning for any future repairs.
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April 2023 by Valerie P.
Highly recommend coming here! Gabe is the manager and he made my process of getting new tires and a realignment an easy and clear process! He answered any questions I had with no judgement and did not try to upsell me on anything! Mountain View tires takes great care of you and any car needs. Easy and quick service :)
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March 2023 by Pete W.
Great customer service the manager Mario Jay at this location was knowledgeable, courteous and worked the best deal he could give. Will be returning to this location strictly for this service.
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March 2023 by Wahid Xavier M.
Brought my car in for an alignment earlier this week, they took 5 hours and still it's unaligned and no reporting like the Rancho Cucamonga location, usually comes w a detailed report of what was done the % the alignment was at etc. ... I don't even know if they worked on my car they looked kinda sus when they handed me off the keys I was just in a rush to get out of the rain after that long a** wait didn't get a chance to test drive.
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March 2023 by Tonirose C.
This is the best tire shop. Came in when they opened around 8 in the morning before work. Mario was super friendly, he worked on my tire right away and got me in and out of there quick. I highly recommend this shop. Great customer service to say the least.
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March 2023 by Aaron B.
I needed to fix a tire on a Sunday and they were the only place open. I went in and Gabe took good care of me. We ended up needing four new tires and they quoted me a few options. While I didn't intend to get new tires, I felt confident in their guidance and sales efforts. I'll be back!
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February 2023 by OxyOz
It's a very clean location with super friendly staff. They try to get your service done as fast as possible. The only thing that wasn't great was that they charge $165 just to look at your car. Yes it goes towards the repair cost, but if there's nothing wrong then you're out $165... Most mechanics I have been to in my life will diagnose your car for free, or for no more than $50. Just keep this in mind before you take your car here because it's going to cost you way more than other places just to diagnose your problem.
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February 2023 by Evette's Beauty Supply
I went to this place yesterday to purchase two new tires for my Infiniti QX 50. I was given a price of $1100 for just TWO new tires which is absolutely crazy. The gentleman at the desk showed me the tires on the screen and I saw a price of $250. When I mentioned that to him, he told me that that was HIS price. He definitely inflated the price. Anyway, I went to Valley Discount Tires & More in Canoga Park on Canoga Ave and purchased the exact same tires brand new for $150 each and a free alignment. So instead of getting two new tires I purchased four tires from Valley Discount Tires & More for $650. Save yourself some money and go to Valley Discount Tires
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February 2023 by Mickyla M.
This company takes pride in their customer service and I appreciate the time and attention they took to address my needs. Mario was a great advocate for me in speaking with the warranty company to help get me the best possible service for my newly purchased vehicle. He and Gabe were able to give me a better deal than what I was quoted at the dealership for services that weren't covered under warranty such as brake pads and rotors. In the end I saved a lot of money with their knowledge and honesty. I was initially referred to this auto shop thru my car's warranty but after helping me out and servicing my vehicle this will be my go-to for car services even after my warranty expires.
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February 2023 by Ben Q.
Mario at the front desk was condescending and unprofessional. Tried to down sell me with tires they had in stock. I asked about getting my oil changed and at first said they couldn't do since I was bringing my own fluids and they would be liable if anything happened. After getting my quote for four tires an alignment and coverage that he decided to throw in without asking, he said he could go ahead and change the fluids because "why not?". I've gone to other mountain views but you should stay away from this one.
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January 2023 by Star Track
HIDDEN FEE TO LOOK OUT FORWent in to replace a Tire. Purchased 2 new tires to keep the car balanced.We all know work orders are important to look over before signing so, at the moment the staff member handed over the sheet we began to scan it searching for the charges.Staff member handed over the sheet requiring signature as he kept his hand over the sheet he applied verbal pressure to sign. The sheet was not a receipt. So the signature was given. After signing, Turns out the receipt was on the back side of the sheet signed. Weird, he had his hand over the sheet we signed. Too late we had already signed. (Enough reason to get Legal)Signed two more sheets then we were out. Upon scanning through the receipt we noticed an additional fee under (MV RDHAZARD COVERAGE) of $26.88 x Tire = $53.76We called back to request more info on this charge. Turns out it's to "cover a flat repair" etc... we decided to keep it. however I think that instead of Insisting the Customer to sign, All Charges shall be explained. We asked if that was "Wavable or if it came with the Tire" employee answered "I think it usually comes with it, customers usually sign for it" not sounding sure about what he was saying didn't even asnwer the question. Then I asked, "ok well it sounds like a good coverage. We'll keep it but if a customer wanted to waive that fee Upon check out can they?" The employee responded "I think so yea" Those responses are Shady, and that's what makes customers not want to come back. It also eliminates potential clients because many people do check reviews before taking service.The staff member DID KNOW if it could or couldn't be waived. Tires totaling $335 shall not be $497 with tax and recycle fee of $12. Unless there's a hidden fee that could be waivable.This is why Big Brands lose to Small Tire Shops. Integrity and Transparency is important. I won't provide names but if the owner is aware of this and in need of money, you may lose more after this review.Eduardo the mechanic is the ONLY reason I give this shop 3 stars. He's great and excellent customer service. I hope he seeks work elsewhere. If it wasnt for him I'd place 1 star.So clients, please look out for these hidden fees. I'm not coming back here again. Integrity and transparency is valuable to me. Sad thing is this shop is less than a mile away and I prefer driving further for better service now. This shop is fairly new too. Off to a bad start.
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January 2023 by German Cruz
Great experience buying new tires for my car!Mario was great and incredibly helpful! He knew exactly what size I needed and provided options on tires according to my budget and driving needs. Mario and his staff took care of everything and my car was ready same-day!
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January 2023 by Josie A.
I hit a pothole and my tire popped and the rim was dented but I was able to bring the tire in and within a few hours they fixed the rim and got me a new tire. Mario and everyone else are super helpful and nice. My boyfriend and I have been going here a while and always have a good experience.
