-
October 2023 by Mitul Patel
These guys barely acknowledge you and when they do so it's usually in a condescending tone. Just came to fill up gas and a sign is displayed on the door that they're away from 7-730PM and we can't go inside to make purchases.I see 2 employees sitting outside doing nothing. Shouldn't only one of you be on break while the other minds the store? Ridiculous
-
December 2022 by Ron Nguyen
The cashier was very rude and ignorant to the customer’s need. His name is Nazim. It seems like a lot of customers already have issues with this cashier according to the review. He was on his phone all the time and when I asked if I can get some air my my tire he told me just pay for it with my credit card. According to California law, air is free for customer who purchase fuel. He clearly wanted me to pay for air without letting me know it is actually free for customer. I already purchased gas but it seems like he didn’t care. He just wanted me to buy gas again. I just hope that someone higher up read this to retrain him on customer service because he clearly hate his job and he’s putting it on his customers as well.
-
November 2022 by Ron A.
The cashier was very rude and ignorant to the customer's need. His name is NAZIM. It seems like a lot of customers already have issues with this cashier according to the review. He was on his phone all the time and when I asked if I can get some air my my tire he told me just pay for it with my credit card. According to California law, air is free for customer who purchase fuel. He clearly wanted me to pay for air without letting me know it is actually free for customer. I already purchased gas but it seems like he didn't care. He just wanted me to buy gas again. I just hope that someone higher up read this to retrain him on customer service because he clearly hate his job and he's putting it on his customers as well. There are many others that had frustrated experience with Nazim already. Will not visit this place anymore. First and happens to be the last :)
-
November 2022 by Simply Call Me 'T'
Clean facilities, attendant was courteous and walking through the station making sure there was no litter laying around.
-
June 2022 by David Ford
I always have the worst experience at the gas station haven't been there in a couple years found myself having to use it today.same old story try to use your reward card they shut it off at a predetermined amountit's just absolutely ridiculous that's their customer service is horrible i iAvoid that gas station at all costs if possible
-
October 2021 by Jimmy Rodriguez
Great Customer Service.. I had put gas with Shell Fuel Rewards and was included free air, water & restroom.. Recommended!
-
September 2021 by Nunya B.
the attendant Nazim his a horribly rude man. this gas station is right by my house and i rather use the Chevron across the street. the first time i encountered Nazim i needed to put air in my tire. i had got gas earlier that day so it was just air i needed. he refused to turn the air on for me. which, my understanding is that in the state of CA air / water are free.. anyway. he would not turn the air on. he said i had to buy gas. i said my gas was full i don't need any but my tire really needs air. he refused. LUCKILY a nice man at the gas station saw how rude he was being, and offered to fill my tire with a hand-held air pump he had! The second encounter w Nazim was just this morning. i went in to get a water bottle for my son for school and asked if they accepted ebt cards. he said "no". and i said... hmm that's odd are you sure? he said "go ahead try it's not going to work" i said "you have to press a button on your end over there for ebt. " he said well i know "but it's not connected". i said so you DO have ebt. it's just not connected. he said "yea & i don't see a need to connect it so im not connecting it today use a regular card i don't want to connect it." what a j**** I am thoroughly convinced he must just hate women.
-
October 2020 by Mitchell C.
Fill up here twice a day attendant is always in the restroom. I asked to use the restroom and No it's out of service. Thanks a lot!!! Awesome customer retention.
-
October 2020 by Shadi K.
Wonderful and fast service! See Ramzi and his team for all service and auto expert needs.
-
May 2020 by Frank Ramon
I get my car service done here, they have fair prices. It can get a little busy and your car will take a while, but that isn't their fault they are just that good.
-
May 2020 by Denise Atlas
My go-to station. they're always pleasant and helpful, the "store" part is clean, Highly recommend
-
May 2020 by Sean Thomas
Definitly worest coustomer service
-
April 2020 by Sanjeewa Komangodage
This is my reguler gas station becase close to my home. This is the place me and my roomate fill the gas. My roomate car need air but that day we did not fill the gas. When he go ask to turn on the air cashier ask $1.50 my roomate pay for it and he ask the recipt for that. He refuse to give a recipt and came out side took a picture of the car roomate and me. Then i go to inside he said he will call the police i say do it i will wait. Then he call 911 . Then i say i will wait until police arrive but no police show up. I ask give me the gas station phone number i will call the manager. Then he ask my roomate number . We say no we not give that. Then he refuse to give the gas station phobe number. Then i gave the my number to mager need call me resolve this issue. But no one call. I complain to the shell corporation.still no answer. When i look this gas station review all are really bad. Look like worest coustomer service.
-
March 2020 by PRS Private Stock Custom 24
It's a typical gas station. Unless a gas station is in Vegas, dont expect a show.
-
January 2020 by Osmin Diaz
I try to use my rewards phone number and the cashier say that is not working. Poor service
