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November 2019 by Jen George
DO NOT USE CAR WASH on LASSEN and TOPANGA! Two times in a row the wash stopped with soap all over. Two times I had to get out with my kids in the car. I asked for a refund. He kept telling me” what do you want me to do, it’s not my fault, it’s the machine.” His attitude and arrogance was over the top. He wanted me to drive through a third time so he could rinse it. I said sure but a refund first please so I can drive off from there. He told me no because I’m still getting a car wash. I said It’s not working, you’re rinsing the soap off not the whole car wash. He needed to get the mgr on the phone over $12. He was rude and condescending and took his time. I had to drive away with purple and blue soap all over. Horrible customer service.
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November 2019 by Jen G.
DO NOT USE CAR WASH on LASSEN and TOPANGA! Two times in a row the wash stopped with soap all over. Two times I had to get out with my kids in the car. I asked for a refund. He kept telling me" what do you want me to do, it's not my fault, it's the machine." His attitude and arrogance was over the top. He wanted me to drive through a third time so he could rinse it. I said sure but a refund first please so I can drive off from there. He told me no because I'm still getting a car wash. I said It's not working, you're rinsing the soap off not the whole car wash. He needed to get the mgr on the phone over $12. He was rude and condescending and took his time. I had to drive away with purple and blue soap all over. Horrible customer service.
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October 2019 by Genju Houman
Will not go back... this used to be a decent place to go: to bring my bmw to.... not only did the machine not do anything except bend my mirrors back... there was no one to wipe down the car after the drier didn't do anything and the vacuums were 1.00 each, maybe they'd give it for free after a "the works" car wash... i didn't have time to check... but the machine absolutely sucks...
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August 2019 by Jill H.
I recently had a car wash here and they converted to a drive through. The car wash was so bad I had to go down the street to the car wash on Topanga and Nordhoff. The car wash does not blow dry the water and my car had water spots and was so bad and it not remove dirt off of my back window.
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May 2019 by Adam R.
They do a piss poor job and charged me SUV price for a compact wagon. Yeah, my VW golf should be charged the same as a suburban. Will not be coming back.
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May 2019 by Susan W.
In this time of economic uncertainty, I am hoping to help my fellow man NOT WASTE hard earned money! Do it yourself if you truly want your car washed, if you want to hand over hard earned cash, feel free. Wish I would have read the reviews prior to wasting $25 dollars!
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April 2019 by Stella F.
I'm giving an average rating because sometimes they clean thoroughly sometimes they don't. The price is relatively cheap/average for the service you get (meaning car wash). I go to the one on Devonshire and reseda as well and pay about the same, with the same issue. I think it just depends on who's cleaning your car. Also, if you go earlier/right when a car wash opens, they tend to do a better job because they're not as tired yet/as busy yet that they can take their time. Mostly the lack of cleaning has to do with wiping down the inside, but that doesn't bother me too much as I can do it myself, and I'm honestly paying them personally more to clean the outside.
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November 2018 by Tony R.
Horrible car wash, I've brought my work van a 2 times and for some reason they don't clean my windows or even dust the inside at all and they charge $25 and expect a tip. Take your money to a different car wash
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October 2018 by Jorge Salcido
They do a good job on your car. Just watch the roof if it's an suv. Sometimes not as clean.
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October 2018 by Mike Thuotte
Great attention to detail!
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October 2018 by Ronald F.
This place sucks. The other day I bought 10 car washes for $150 from the car wash located at Topanga and Lassen. I've used this place for years and even though they keep raising the price I've stayed loyal because they do a good job cleaning. Well I misplaced the card they gave me to keep track of the washes I explained to the owner who remembered me making the purchase the situation, and I also showed him the credit card receipt for the purchase, and his dumbass told me he doesn't know how many washes I used so he can't honor the remainder of washes that where due. I told him I've only used it 3 times, but he still didn't want to honor the rest of my washes. I will never give this gas station my business again I hope anyone who reads this feels the same.
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October 2018 by Chris P.
This place is the worst!!!!! They don't finish the job and they charge a small fortune for a awful job...Should be shut down!!!!!!!
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September 2018 by Charles L.
I'm so happy to try this place out! A small town car wash! As soon as I got there I let them know I was on a tight schedule and Julian politely let me know that it would be a 45 minute wait. The wait was totally worth it! I had pointed out the few key spots that I always like done, and they did a perfect job covering them. I even asked for a little extra on my rims and was politely done at No charge-and this was the 1st time I'd ever come. Bonus!!! They give you $2 off with fill up and Free coffee Less then $25 with fragrance and tip!
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September 2018 by Daniel Aranda
I go to car washes to have my car cleaned. After service was complete, I saw old water spots that were not removed properly. A couple of redos. The guys are hardworking and polite. I paid $30 for the service but probably should have given the cash to the homeless guy instead. Two stars.
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September 2018 by Gene Mandac
OKAY, GONNA TRY THIS POST AGAIN, LAGGY GOOGLE MESSED UP THE FIRST ONE. Hopefully proper pictures get posted showing before and after. DON'T MESS IT UP, GOOGLE!