Victra, a Verizon Authorized Retailer in Chatsworth, CA, is known for its friendly and knowledgeable staff. Customers appreciate the quiet, smaller location, which allows for quick and efficient service without long waits. Staff members like Dorian, David, Carlos, and Daniel are praised for their polite, patient, and helpful approach, providing clear information and guiding customers through upgrades and service transfers. The store offers a wide range of wireless devices, including phones, tablets, wearable technology, accessories, and device protection. Visitors often mention positive experiences, from assistance during phone upgrades to detailed help with transferring phone numbers, even during challenging moments like earthquakes. Overall, Victra aims to connect technology to life in a trustworthy, fun, and efficient way, making it a recommended spot for those seeking reliable Verizon services in the area.
Iris and Manny were the best! The Verizon phone center had messed up my order and Iris was able to fix everything and get my upgraded phone to me. She and Manny were welcoming and professional. I could not have asked for better customer service!
June 2025
big thanks to Manny at this Verizon store. He helped me out.
June 2025
Iris was amazing! So friendly, nice, welcoming and very knowledgeable!
