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April 2024 by Mark M.
The new facility is really nice. The retail area is smaller than expected, not many items out to look at. The staff wasn't friendly or helpful. The rc area for racing , drift, and rock crawlers is a good start, it'll be better when they fine tune it. It's far for me to go and visit often, but if I'm in the Chico area I'll stop by. So far decent place , looking forward to customer service and retail improvements.
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January 2024 by Raiders P.
When I went to your store every one was all droopy and looked moody. It was like in the old western movies that every one stopped what they were doing to mug me walking through the the door. No welcome no good morning. It was super awkward looking for what I wanted and when I finally found it I went to a desk and was told "Check out is over there". I was like okay do you have this part? And they said no we don't and just stared me like saying what else you want. I was excited to visit the store because it was a 3 hour drive.
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October 2023 by Quinn Smith
Awsome service! I'm somewhat new to rc rock crawling and the staff is always there to help and answer any questions I have. I definitely will continue to support their business with any of my future builds and purchases.
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October 2023 by Mikey Sylvestri
This store went above and beyond and went out of there way to make things right after a unfortunate event!! This is the best hobby shop in northern California hands down! Thank you again Amain hobbies!
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October 2023 by Matt Spooner
NEVER GOING BACK. I have spent well over $5000 at this store alone but will never give them by business again. This was an amazing store 3+ yrs ago now, employees act like you are bothering them to get service. Parts guy sold me the wrong receiver for my car after I told him what transmitter I had, experience was so bad I just ordered it from Amazon. This is store used to be stocked with an incredible amount of parts that you could browse on your own. Now everything it behind the counter and the parts guy grabs you the wrong part while giving attitude the whole time. I used to love this store and would go and walk around just to see what they had, I will never be going back after this experience.
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October 2023 by Amirali Somji
I purchased a LiPo charger 6 years ago, and when it required a new screen recently, they sent me a replacement at no cost, no questions asked.My experience has been nothing but exceptional, and I want to express my gratitude to Graham in the returns section, he truly shines in customer service.Thank you guys!
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August 2023 by Lukas Luna Stangl
Great RC store! The online shop is the best RC shop in the world, maybe the best user interfece site. They have great international shipping options, a huge inventory and top customer service if something is not alright.
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August 2023 by Jack Thompson
These guys are AWESOME!...I was down on my luck looking for a few things for some kids as prizes for a small hand-game tournament. I looked at 5 different stores. I did not get much help from any of those stores.The manager Jabari and his staff took the time to listen and showed a lot of compassion and support for what we were doing for the kids in the community. They were able to help out a LOT. The world needs more people like Jabari and his staff. Good hearted and down to earth.THANK YOU!.... The kids loved the stuff.
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August 2023 by Kevin Ryan
The professionals use ProTek. Plain and Simple.- USA WRC Factory Team Driver(Nitro and Electric 1/8 Scale)
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June 2023 by Christian Moreno
Very bad service, it does not intend for Mexican customers to have access to what we need from your store. They do not use DHL to ship our orders. Only conventional mail and that takes a long time, more than what a model airplane designer is willing to wait for.The most nefarious and disgusting thing is the attitude of RACIAL DISCRIMINATION.I hope they don't lose my things, or tell me they got lost on the way, I want my refund since they are unable to send me my things by the shipping method that I need.
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June 2023 by Robert Beaver
Great staff, a world class Hobbies shop and a nationally Top Rated Racing facility.
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June 2023 by Coin Hogg
The people that work here act like you are bugging them when you ask any questions, you get short "yes, no" answers with no extrapolating or follow up. You could walk around the store for 30 minutes and nobody would help you even though 5-6 guys are working. Worst gatekeeping I have ever experienced. I will be driving to Rocklin from now on to Fast Track Hobbies, way nicer staff.
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May 2023 by B Funk
Richard is Amain's main A+ customer service employee. He has helped me get all quality products for 3 of my best builds. If you need to know what's good find that guy.
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February 2023 by Michael Schemmel
Received my order earlier than expected. Everything arrived undamaged and working. Charging battery now. I would say amain hobbies is a good place to find what you need for your rc hobbies.
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February 2023 by Evan Saveraid
Find a local store. Employees act like you aren’t worth their time. Came with intentions of spending over $1,000 on a new Losi SBR 2.0, and ended up leaving because the employees would rather talk to others about 1/24 crawler tires than aid you in soldering connectors for you, and checking out. Waiting for a half hour while the employee just talked to another customer while he was suppose to be helping.