-
October 2023 by lynn bakke
Eric is amazing! Let's start with that. He is always super helpful and personable. The store always has the tires I need. I have two vehicles and commute, I have loved every set of tires I have bought here. Will not go anywhere else!
-
October 2023 by Esther Cervantes
It's a sad day when you have to rate what seems like a good place very low over what is a smaller detail. However the level this business's employees took this too was beyond petty!My family has entrusted this business, and enriched it with the privilege of putting new sets of tires on 6 different vehicles in 7+ years. While the service seems prompt 85% of the time, and the customer courtesy about equal, we've taken notice that America's tire is biased against older and less pristine vehicles. Periodically we bring our vehicles by to keep the air pressure topped off, which should be a quick, easy, hassle free experience. It is for our 2016, 2018, 2020 and 2021 vehicles. We are quickly attended to, and on our way. However, you should be aware, that if your bringing in any vehicles that are older, such as we have a 97, and an 02, which definitely show their age, the tire fill up person puts you thru an interrogation on If you own the vehicle, did you buy the tires there, when did you buy them, what's the name the tires were purchased under, phone number, etc. etc.... We've taken note that every time we take in the not so nice vehicles which have their tires just the same as our newer vehicles, they spend more time authenticating those are their tires and you are you, than the time to actually fill the stinking air into the tires! "5 minutes on one go round in which the guy went inside and left us before coming out to continue inflation interrogation". If we're in our newer vehicles which are in very good condition, they don't even ask a single question, they just get it done.In closing-, I wouldn't recommend this place to anyone with cars more than 10 years old. They most definitely will make you feel like your not worthy of the efforts they claim they'll readily supply when your laying out your $$$ to buy new tires. People don't deserve to be treated like second class customers based on the age or condition of the vehicles they bring in to put new tires on-
-
October 2023 by Aaron Mathrole
This business is for tire purchase only. They do not do alignments!!Also, they love to upsell.Don't expect much, other than getting tires on your car and getting you out, so they can sell more tires!
-
October 2023 by Michael Worch
America’s best tire is great. Their care plan is nice if you want to pay the extra money and they are knowledgeable of their products.
-
September 2023 by Brian T.
I have been going to America's Tire for about 15 years and have bought 10+ sets of tires from them. I research exactly what I need, bring competitive pricing to them, and they always provide incredible service and feedback for what I am looking for. Just about to buy another set of tires for my Jeep and they came up with an excellent price match which actually saved me money by taking advantage of a current sale. They have a customer for life!
-
September 2023 by Grace G.
The guys at America's Tire are always so friendly and go above and beyond to make sure that my tires are perfect. They have the best prices in Chico and will always price match if I found a cheaper option. Overall I recommend everyone go to America's Tire.
-
September 2023 by Terri Brown
I use these guys on a regular basis and last night they were even more amazing! Had a nail in my tire and pulled in at 6:45 pm and was out by 7:00pm. They were closing but went the extra mile to keep me safe. Thanks Leo and David for your amazing service.
-
September 2023 by Judd Hanna
Ever since my first America's Tire purchase years ago, I have never had a bad experience - in fact, I am always surprised to find the often lost talent of "Customer service" is still alive and well. The service, both in front and in the shop, have kept me coming back with all my vehicles. Special thanks to David Wenham who was quick to solve my latest problem .
-
September 2023 by Scott
Thanks to America's tire and Mat. Had a vibration. I made an appointment for 9 am and the issue was corrected and I was out in less than 30 mins. That's what I call customer service. Once you've tried the rest then come to the best tire store in Northern California. Right here in Chico. Thanks again to all the employees. Keep up the great work.
-
August 2023 by Pablo Arregui
Went in with a flat tire and no appointment. They got me and out in less than 1 hour. Every member of the staff I met was friendly, helpful, and cheerful. AND, they didn't charge me for the repair.
-
August 2023 by Eva Davis-Nixon
I was helped by an employee named Tim. He was super nice and helpful. Great customer service, and the wait time wasn't bad at all. I'll definitely be coming here next time.
-
July 2023 by jim co
These guys are always killin' it.Great prices, products, availability, and attitudes.Always happy to help and I've never found any damage to my car or custom wheels after they have worked on my vehicles.Thanks Tim, Eric, David, and the whole team.Your the reasons we keep coming back and bring you the shop business as well.
-
July 2023 by Devin Jones
Friendly staff. Got our tire patched here at a great price. They didn't really BS us much which is great!
-
June 2023 by Brian Chambers
There is a guy today who helped me fill tires with air, in a rental Chevy Spark that totally was awesome. He filled all the tires and calibrated the Chevy Spark's system so I could drive that rental to Sacramento for an important doctor's appointment. THANK YOU from the bottom of my heart. This tire shop is spot on! The best in California so far. THANK YOU THANK YOU THANK YOU. I am going through a rough patch and you helped me so much. OUTSTANDING!
-
May 2023 by pik k
This is how Les Schwab used to be (i even worked there long ago) and I enjoy the quick service and straight up quotes. Just give it to me straight and no bs and you have a customer. Very good place and I plan on returning with another vehicle later this year. Only thing I wish they offered was alignments but you can’t do it all.