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March 2024 by Chelsea S.
Just called and spoke with Andrew regarding a part I needed. I couldn't make it there today and he was more than happy to put the part on hold for me until I could come in. Absolutely recommend this location for great customer service!
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March 2024 by Jan D.
I went into AutoZone-my go to for auto parts and accessories-and this location was just as expected. Friendly and helpful employees. The young man who helped me even put my new windshield wipers on. I want to give him the kudos, and I think his name was Tai. He was very nice and got me out of there by doing a quick and efficient job at replacing my old wipers. I will definitely be back next time I need anything auto related!
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February 2024 by Joseph Christiansen
Excellent customer service, great pricing & beating Amazon pricing WOW!!
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February 2024 by Craig Kearney
Low inventory. High prices. Knowledgeable staff
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January 2024 by Chico Smith
Friendly, knowledgeable staff
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January 2024 by Yo' Face
Helpful and friendly staff. If they don't have what you need they can order it for you and if they're not too busy they'll even help you with a something simple like your headlight bulb or wiper blades!
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December 2023 by Maria Muro
These guys know it all
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December 2023 by April Reeves
This is my experience with ordering from Auto Zone website. I placed my order and my parts were supposed to be shipped to my home the next day. I called the store and confirmed the parts were in stock. The next day it's 3pm and my parts were nowhere to be found. I contacted someone who told me that my parts had to be special ordered. He lied to me! Then he said they had to be ordered from another store. Another lie! I confronted him on his lies and he acted like nothing. He made no attempt to make things right or compensate me for their mistake. My mechanic had this day set aside to do the work on my car and he could of done other things had he known they weren't going to honor their contract. I strongly urge anyone thinking of ordering this way to reconsider because now I feel obligated to compensate my mechanic and Auto Zone didn't care at all about all this mess they caused.
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November 2023 by Tanya Price
They installed a new battery for my car. Super fast and professional!!
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November 2023 by Scotty Sweets
Always helpful and can get parts if not in stock
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September 2023 by sandra dimopoulos
I’m a elderly, disabled woman I use a walker. My car had a tail light out. Marshall who sold me the lightbulb installed it for me. Marshall could tell what bulb was out by a glance, without the light on. He suggested I get this lubricant to extend out the life of my bulb. It was a hot day. He told me to wait inside where there was air-conditioning, that he would come and get me when it was done. He was concerned for my well-being. He was happy and friendly, and very helpful and respectful. This was 136 W. East Ave., Chico, CA. On September 16 around 11 o’clock in the morning. I am giving Marshall five stars because five stars is all there is to give. I would give him more if I could.
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July 2023 by Christopher Portillo
The guy at the register was a real life saver. My battery was dead because my radiator fan killed it, I went in with a broken fuse and the young guy with glasses helped me out and my car ended up working well. Saved a trip to the dealership. 10/10 for service and professionalism.
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July 2023 by Priscilla Brooks
I went to Autozone to get oil for my Prius V, and David the representative who helped me was so helpful, and put the oil in my car and explained to me what to look for, how much oil to put in and walked me through it. What a great experience. That you David at the East Ave location. You Rock!!!
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July 2023 by Denise Elmer
Seem to always have the part you need or can get for you quickly
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July 2023 by Jeni M
Great service by Gabe AThank you for taking care of me!!