-
July 2023 by Lori M
Was good for years. I'm a recent fraud victim and they don't handle it well at all ..ask for $ too protect account??And they own/financially support for profit prisons thru America . I don't want to support such trauma to fellow humans. Looking for a good bank!
-
July 2023 by Cali Love
Gone downhill big timeFYI they invest heavily in the prison system (for profit prison system)I want a new bank !
-
July 2023 by Hd Video İzle
While waiting in line, it is not fair and unethical for you to take and process other customers before us.
-
January 2023 by Jake V.
BOA is the worst banking branch. Why did California EDD do business with this awful Bank. Their security is screwed up on EDD accounts. BOA deserves negative 4000 stars like amount stolen from my account. BOA doesn't help victims of fraud. They treat you like a criminal. They allowed some yahoo without my card or pin to take out money 4 days in a row. No red flags or notifications. Their teller at the branch said EDD has a problem with card skimmers. BOA is inept with security and doesn't invest money to fight fraud on EDD tax payers money. The tellers at BOA are useless when reporting fraudulent transactions that are covered under Reg E. This EDD scheme feels like BOA inside job. I'm glad I filed a police report. Also looking into seeking legal advice against BOA wrongdoing. This is a fair warning for anyone using BOA before you wake up $0 in your account.
-
October 2022 by Hayden N.
The man outside the store that is telling people they can't park there if they're not banking with them though I do understand his position, he is incredibly aggressive. I bank with Bank of America and I was going into the bank on the other side because I was going to get a coffee after. he proceeded to yell at me and my friend. He told us we needed to move our car right away and when I tried to explain to him what we were doing he insisted he knew what game we were playing. I had parked in your complex a couple days before hand though I was accompanied by multiple male friends and it was not a problem then. All and all I understand where he is coming from but I don't think he needed to do it in such a manner.
-
May 2022 by Alex
Great fast service, there was only one person working there and no one else was there so it was a quick service. The only problem was finding a parking spot, it is very full and hard to find a place to park other than that good service!
-
April 2022 by Dipen Chauhan
No Parking! Their parking lot was full and I had to park on the street. When I went inside the place was practically empty and there were only 2 people.
-
November 2021 by Jo N.
Made a deposit yesterday and was told partial funds would be available in two days. I checked my account today and they put a 9 day hold on my funds. I went into the bank to dispute the PRINT OUT receipt they gave me when I made the deposit as I need to pay medical bills. The teller was nice enough, went to talk to the manager, who, apparently couldn't take the time to speak to me personally. The fact that they can't release partial funds as I was told is total BS, after years of being a customer with them, when all the funds clear I'll take my banking needs elsewhere. BofA is a joke.
-
August 2021 by JMayMay M.
Worst experience of my life banking with Boa talk about never open and some how my debit got compromised and they only way to get one is by going in.. How when you are never open???????? Close at 4 other spots yet I work till 5.. Over. It
-
January 2021 by Richard Utter
Not a good experience at the ATM, shorted on cash dispensed. Presently this site offers only ATMs so called a toll-free number for help. Long long time on hold. Problem not resolved. Tried to reach a human locally but no luck - unable to contact a live person locally. Then tried to schedule an appointment which is an online option; that isn't an option I think due to COVID. Will have to figure out how to escalate this.
-
September 2020 by Miller Sandra
It's a bank so it's alright it's not Disney Land or something
-
January 2020 by Austin L
Go to the other BofA in town...
-
September 2019 by HEIDI MUSSO
All 4 atms are down at once? Wth???
-
May 2019 by Phil Strawn
Great bank branch to work with.
-
February 2019 by Geog Acct
As with ALL BofA's this is a one sized fits all WORTHLESS bank. Called this, MY branch for a simple request, was told to call the general number which put me through an ENDLESS menu, then told me to hold "30 minutes or greater". Hung up and called another number which then told me to hold "22 minutes" then told me "15-30" minutes, then told me I am being penalized for not giving the automated system my specific request, which was NOT an option. This while being told endlessly to get their app, as in, don't call us again. This is NOT the first time this bank has been a problem. Calling your local branch is NO DIFFERENT than speaking to their call center based in whatever country it might be in. This bank, and especially the Chico, Ca branch, should be AVOIDED. I opened this account (one of two) while I was in school. It will be CLOSED before the next statement cycle ends and replaced by my LOCAL bank which has LOCAL PEOPLE who can actually ANSWER a question when asked rather directing their customers to call centers to be placed on ho,d for "30 minutes".
