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March 2024 by denise doering
I had a great experience with these guys! I needed a new key for my vehicle. They went above and beyond, even going to my mechanics to reprogram my key. Very knowledgeable and kind.
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March 2024 by Megan Fitzpatrick
Couldn't be happier!!! We had an issue with a key fob. Instead of replacing it, they were able to fix it. For only $20. Exceptional service!!! 5+ Stars!!!!!!!!
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March 2024 by Bruce McKalson
Very happy with the customer care I received from Freddy at Batteries Plus on Zanella way (just off Skyway) in Chico.He helped me with battery information and was kind enough to transfer my data from an old iPhone to a new one. He also swapped the SIM card for me. A very nice young man and a fine employee. Will take my business here again!
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November 2023 by Dan Alexander
Good customer service and backing on warranty matters.
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October 2023 by cynthia gomez
Love this place! Super helpful staff. Definitely a regular
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August 2023 by Gary A.
Beware! They broke my wife's phone. My wife's phone battery was running down too quickly and needed to be charged in the middle of the day. It always took a full charge and the phone functioned perfectly otherwise. That is until I had Batteries plus in Chico replace the battery. The new battery did not improve the situation at all. So I took it back and asked them to honor their 30 day money-back warranty. They tried to blame the problem on how my wife used the phone; bluetooth always, background apps running, etc. But she was using it in the same way she always had. I left it with them so they could put the old battery back in. They never called to say it was done. So I went in 5 hours later to check on its status and they said they couldn't do anything to it without the phone's password. They didn't think to call me or check the paperwork from the repair order. They said the guy who put the new battery in was off that day and he would need to take care of it. So I left it there with the password. On my way home, in another town, they called and said it was ready. The next day when I picked it up, they said they just left the new battery in and refunded my money. When I plugged the phone in to charge, I kept getting a message saying the charging stopped because the phone was too cool. It was 78 degrees in the house at the time. I even warmed it up a little with a hair dryer. After researching this problem for this phone, I learned they likely didn't reconnect the Inductive charger properly when they reassembled the phone. The phone is now a brick!!! I will give them another chance to fix it and update this review.
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August 2023 by Tweeter
Been using this store for probably 20 years. Long term employees are helpful. Only place to buy batteries in Butte County. TY!
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April 2023 by JG
Great store, I go there all the time. It's nice to have people installing batteries in front of you. I have a question - can I recycle my household batteries there? Thanks
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March 2023 by ashley aguilar
Very easy process. Dropped my phone off to get my screen replaced and it was fixed within an hour. The employees were kind and friendly.
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March 2023 by Ron Penne
Super friendly and courteous. Called to let me know that CA environmental fees would be charged at time of pickup - instead of waiting until I arrived. Attendant loaded the big batteries into my vehicle without any complaints.
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March 2023 by B B.
Friendly. They do stuff for you like insert a battery. Good inventory for odd batteries
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February 2023 by Chris
I called in and spoke with Colton for a last minute phone repair that I needed desperately before a work trip. Didn't skip a beat, got my part ready for my arrival, and had me out the door in 45 minutes. Kyle was there and was incredibly friendly, as was Colton, showing me some products I was interested in (namely the 3000Wh Yeti portable power) and some flashlights. Both of them made my night by a mile after a long work day. 10/10, would bust my phone before a work trip again.
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January 2023 by Yvonne Rogers Gould
Best service ever. The gentlemen working there today will be the reason I think of Batteries Plus 1st next time I need a gift, need anything for my phone, any bulbs or batteries.Educated and experienced, attentive and thorough.
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December 2022 by Cory Kirk
Very nice, helpful people that work here! Make sure to call ahead of time and ensure they carry what you're looking for as the online ordering does not guarantee their stock.I ordered a battery online, but when I arrived, they informed me that they were unable to get that battery in stock. They helped me find a compatible battery that they did have for my motorcycle, and it was still a great price and works perfectly.
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December 2022 by Debbie Blake
I love the staff at Batteries Plus, they’re pleasant, helpful and really good at what they do! Today they fixed my IPhone & replaced the battery—yea!
