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September 2023 by Nick Kendle
I've worked with Tracie for several years. Always available and always professional.
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August 2023 by skyler cadiz
Would leave a negative amount of stars if I could. Lady who answers the phone and is at the front is nothing but disrespectful and unprofessional. Made me feel like an inconvenience for even calling for my previous years tax returns. I have never spoken to someone with such incompetence she threatened to send my information via email with all of my personal information up for grabs for scammers. She also hung up on me. Not to mention it’s free if she does that but $25 if you want a single piece of paper printed. Glad I left them years ago seems that workers and management has only gotten worse! You would be better off anywhere else but here, go find someone that is more than happy to help you with your taxes because you won’t find that here.
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May 2023 by kaygan b.
Love that this place has lot of reviews. Just from researching she seems to be the most clear and less confusing that some others in town. Like if a place has only four reviews and claims to be great and have all this experience , I'm wondering, like....HOW? Why? Where are the rest of the reviews?
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July 2022 by Devin Fosdick
I made a mistake regarding my understanding of tax code and I actually couldn't use their services as no changes were needed. That being said they still took the time to educate me, provide resources and offer insight. Fantastic business.
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January 2022 by Vern L.
Couldn't get a ballpark figure over the phone on how much it would cost to do a simple tax form. Guess I'll keep looking
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January 2022 by Robyn E.
I was much happier with Bean Counting years ago. Now, they plug the numbers in that I hand them, are friendly and efficient enough to make sure they have details about my private practice, then hand the forms back to me/us to send to the IRS. This --having to finalize and send off my own taxes-- has resulted in nearly a year's worth of needless stress on my plate. I have received at least 3 messages that I owe a whopping amount in taxes, even though I paid my taxes well before 4/15/21. In fact, I went crying to Bean Counting the first or second time I got a written notice from the IRS that (again) I owe money PLUS INTEREST because they reportedly did not receive payment. There, in tears, I was instructed by Tracy "just pay your taxes." Not helpful. Patronizing. I'd paid my taxes, over and over again. I'm scared of being in trouble. I'm honest. I'm responsible. In fact, I'd double paid, so I got a refund check for the full amount last month or so. Now, again, today, 1/24/22, I received another written notification that payment is due. To be clear, I blame the IRS for being utterly incompetent. I also blame Bean Counting for sending me off to deal with this after I paid them $200 to file my taxes (or so I thought). I'll take my business to other accounting offices that put my taxes in the mail for me--to relieve me of this crazy stress.
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May 2021 by Dee M.
A friend recommended them for taxes because they charge a more reasonable amount to do your taxes than I was paying somewhere else. You upload your documents to a "secure site" (which is a joke I think? My browser gave me a warning about it not being secure and someone could be trying to steal my information - LOLZ!). Then you dont hear back from them for over a month. April 15th passes, no word. Luckily the tax deadline was extended this year (2021). When you call, you are told "its being reviewed and they will reach out to you, probably today." No one does. The next week you call again and they say the same thing. Then someone does reach out to you, huzzah! But it's not the person who did your taxes to go over them with you. That would be helpful. Instead you hear from the receptionist telling you your taxes are done and what you owe them and the government. Okay. Great. You look at your taxes and s*** you owe A LOT. You're not used to owing SO MUCH. If you happen to have a question about something, they treat you like you're an annoying idiot and say "I've only been doing taxes for 34 years, I think I know the law..." Mmkkk. Yes, thats the reason you, and not me, are doing my taxes. And I'm ignorant, so I have questions. Jesus, I'm not attacking your intelligence. On the contrary, I'm seeking information to understand. If there is a mistake with the paperwork (payment math isnt adding up to the total balance, the first payment shows its already past due), when you ask about it, they tell you Tracy is busy and won't be able to look at whether the information is correct, for a month. A month, seriously. Your tax paperwork has errors and they can't even look at it to check their own work within a reasonable time frame. You need this information to be accurate because you need to take action on the information (the first payment is due in a couple weeks). Or is it already past due? Its too bad you're unimportant enough to get prompt service. I dont understand why someone else other than Tracy can look it over. She didnt even do them in the first place. Someone else there did. Not great service.
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March 2021 by Michael Hamilton
They are very unprofessional, the owner gets butt hurt & defensive when they are called out for their mistakes.
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March 2021 by Missy Griffiths
Tax time can be stressful for sure but Tracy made it smooth as it could be. I felt safe going to office to sign my papers as all employees were masked up!
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September 2020 by Rachelle L.
I had the best experience with this firm. The office staff were great at communicating. They were helpful and were always willing to listen and answer any questions I had. They filed two years worth of taxes for me, and I couldn't have been more pleased. Not to mention I called them 3 days before the deadline to file. They were great. I will continue to use them every year! Very professional! A+++
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July 2020 by Rachele Llamas
Fast, helpful, and detailed. The staff was in constant contact with me and was always willing to answer questions. Very happy I was referred to this office. I will be a return customer every year.
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April 2020 by Amy Melissa Yurus
Love the ladies at Bean Counting Firm. The owner Tracie is awesome, they’re super professional and thorough with all your accounting and tax needs. Plus, they have good coffee to keep your brain working while you get your taxes done. Would definitely recommend!
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February 2020 by April Wilson
Karen was great, very knowledgeable. Will be back next year!
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November 2019 by Jose Luis Marquez
Great accounting firm to deal with. I highly recommend Tracie and her services.
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February 2019 by Jeffrey B.
Look ... don't listen to those bad mouthing Bean Counting Firm. I've known Tracie for 20+ years and she has been nothing but trustworthy, informed, thorough, and full of integrity and character. If anyone tells you differently, they're talking about someone else or about a figment of their imagination. On top of being excellent, Tracie is fast and tenacious. She has overcome adversity time and time again, only to handle her work with grace and beauty. I hope I get to work with her the rest of my life because she makes my life better each year tax season rolls around.
