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March 2024 by Amadeus S.
This place blows, I try and shop in person to get away from Amazon but it's hard when every place is operated by lazy people who don't even want to be there, everyone moves at like 5% the speed of a normal person and their brain operates at 5% the capability of a normal person also they give you the wrong color headphones
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March 2024 by Kelli V.
I went to Best Buy after work on Sunday and didn't check the time that they close before walking into the store. When I walked in they immediately said we are closing in nine minutes and I've been wanting to buy a new computer for a while. A kind lady named Jayden she was tall and had brown hair approached me and she helped me extremely. She stayed 15 minutes past the time she was supposed to be off and helped me apply for the credit card and get my new Lenovo computer. She was so helpful and same with the manager, he was a gentleman with curly hair. I will definitely be coming back the to the Best Buy Chico store but maybe not right when they are about to close. I have my new computer and it is working great!
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March 2024 by Craig G.
I purchased a new Samsung washer and dryer online from Best Buy because of where I live close to Redding I called them and they would not help me they gave me the number for Samsung and they hung me out to dry.But then I spoke with the Chico squad and they told me that they will make sure that I'm taken care of.Well they went way beyond my expectations.Thank you guys so much.
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March 2024 by Scott K.
Misleading advertising. Recently preordered a PS5 game that they advertised coming in a steel book edition with added downloadable content. Game day today and nether is available. Called customer service and they denied it was ever an option. Don't lie to your customers! Keep it up and you will be going out of business like circuit city soon.
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February 2024 by Jerry Clark
I like this place and their price matching policy is the best so find it online and match for the best price. The employees all throughout the store are so friendly and helpful. Great selection of electronics as well .
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February 2024 by cindee lanning
The sales staff are very helpful and informative on the TV'S
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February 2024 by Cameron C.
Bought a new iphone after my old one broke. Told them i wanted to pay in full, not finance through Verizon so i wouldn't be locked into a contract. obviously they had an incentive to finance, because, unknown to me at the time, they financed $24.99 over 36 months, and charged me $1300+ at the time. they foolishly believe i wouldn't read the contracts sent to me or check my bill. so, 4 stars for selection, price is same as every where, 3 stars, but negative stars for deceitful practices.
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February 2024 by Danny Daniels
Very knowledgeable and helpful staff, for all your electronics needs!
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February 2024 by Bryce Ritchey
Best buy is becoming archaic and niche in certain things.
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February 2024 by Michael Thompson
Very knowledgeable with drones.
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January 2024 by francis flowers
Had a good experience with the sales person, answered all my questions.
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January 2024 by Hayley Shafer
Justin, from the geek squad exceeded my expectations. This was my first time into a Best Buy- and first time using the geek squad and the entire staff at Best Buy was so helpful. My computer that I need for school died so I needed to replace it. They helped me figure out what was wrong and understood my sadness regarding the bad news. I purchased a new laptop the same day and they helped me transfer my files. They gave me real peace of mind knowing that my files would not be lost in the process. Would give 10 stars to Justin as he went above and beyond for a girl having a hard day!
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January 2024 by William Otey
WORSTS BUYI will personally never buy again at (supposedly) Best Buy. I bought something for about $850 and was told they would deduct enough per month that in one year I would own my product with no interest. I should have checked, but what really happened is that they took out a minimum payment and after a year I still owed them around $800. Nobody at the Chico store necessarily deceived me. But there company did a dirty deal with a large bank that makes huge money from schemes like this. Best Buy is still responsible for making a deal with the devil---a large financial institution that takes advantage of people who are not aware of the scheme they perpetrate.DO NOT BUY FROM BEST BUY. My last buy there was one of the worst I have ever made. I think of them now as WORST BUY.Will Otey
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January 2024 by Carl Roberts
I like to buy things here warranties are great and there's people willing to help
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January 2024 by T.C. Thiele Thiele
Friendly, helpful staff. Great knowledge of products.
