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January 2024 by Carla Dulinsky
Just ad all the way around nothing in stock and very bad customer service The employee was too lazy to check stock so he actually LIED to me so he didn't have to do his job ,and later even apologized, just bad all the way around won't patronize that store again
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January 2024 by Cebolla Mendez
Very nice client service
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January 2024 by Charles
Very nice and pleasure helped me with everything. I need a little small but they still have what I needed
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January 2024 by Rachael Hill
Daily deals are great.
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December 2023 by Joshua Gray
Great place for shoes and other outdoor equipment
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December 2023 by Jae Duvall
I walked in this store looking for warm socks. Three people working stock up near front register and nobody said hi or welcome. I walked around, looking for a particular brand for 10 minutes. Nobody asked if I needed help when I said hi to them.After finding what I wanted, I paid and finally got a smile out of the cashier near the end.Did I mention that the store was nearly empty?
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December 2023 by Rodney Young
I find Big 5 Employees professional, I bought a punching bag which failed, They were under no obligation to replace it but they did free.
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October 2023 by Anne Jones
Great variety, pop in for tennis balls or fish hooks, yoga mats or pickle ball supplies. Pick up a snack on the way out. Caution-small kids toys near checkout lane.
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October 2023 by Rick Anderson
We needed knee pads for Card volleyball. Found them with ease, great price, friendly staff with good customer service.
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September 2023 by Alice Ryan
This is a very well-stocked sporting good store with competitive prices. They have a good selection of workout gear and swimsuits and shoes, which is what I went in for. Service is not bad, though you might have to look for them for a moment, but they’re always very friendly and helpful once you get them. I don’t go to any of the other sporting goods stores in town because I can always find what I’m looking for here.
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August 2023 by Tammy F.
I went to Big 5 today to get a canopy tent that was on a coupon sale. There were none out, so I asked the cashier. He had a guy look in the back who said they didn't have any. I said I guess I will drive to Oroville, because they didn't know for sure when they would get them in. Another employee overheard me, looked on the computer and said we have some. He went in the back, got one, and carried it to my car for me! I am so thankful to him because I didn't have to drive to Oroville!! I was here a few weeks ago trying on shoes. I have issues with my feet, so I did try on a lot of pairs.The guy was really patient with me and a female employee made some suggestions as to which shoes to try on. If you sign up for coupons and watch sales you can get exceptional deals. I am so thankful!
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August 2023 by Mary S.
They did not even have what was SUPPOSED to be in stock...sales people were rude and acted like the customers were a bother! What a joke this store is!
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August 2023 by Jessica Samson
They where the only ones in town to have a bright yellow back pack for my niece we looked everywhere ? ✨️ thank u big five your amazing
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July 2023 by Ivan Amy
Lousy customer service. I walked out because I could not get assistance buying shoes.
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July 2023 by Jacklyn Baily
My husband bought a pair of shoes. The young woman who helped us was very pleasant. I forgot her name but she was great.