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November 2023 by larry tristano
Service was great as always! I will keep coming and recommend them. Thank you for the great service.
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November 2023 by Joseph Costello
Was up in Lassen for the weekend far out on a trail when I got a pinch flat and had to come down to Chico to get it fixed. The guys at northstate understood my dilemma and squeezed me in and knocked it out for me. I was convinced I should upgrade the tire while I was in there but they assured me my existing was fine. Very very pleased doing business with them and it says a lot when they don't try to upsell on stuff thats not needed. Forgot the name of the tech who worked on my bike, but he was top notch and knew his stuff! I will be coming back.
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October 2023 by Laramie Griffith
"Both Joseph and Wyatt have always made shopping at Northstate Powersports a hassle-free, professional experience! My go-to place for all my Honda needs! A+"
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October 2023 by Dustin Lewis
My family has purchased several quads and dirtbikes from Northstate Powersports and its always been a pleasant experience. Joseph and Wyatt are super friendly and knowledgeable guys and make a new buy an exciting experience. Getting parts and accessories from Matt and Daniel is always headache free and a fast turnaround. When we want our trick parts installed, Jeff and Brock always take care of us and get us our bikes back quick and dialed. Cant say enough good things about this place all around. No matter what department you are dealing with, its fast, friendly and quality service. Thanks Northstate Powersports!
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September 2023 by Richard Brewster
Joseph went above and beyond to help me purchase my motorcycle; he also made tye process quick and easy.
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August 2023 by Jon D.
This place rocks!! I was trudging South back home to Joshua Tree a couple weeks ago from Hyder, AK. I started to hear my chain smacking around as I passed through Shingletown. It sounded like the chain was about to snap right off. I thought, better to have it checked out before I'm away from service deep in the backcountry roads and mountains. As I was pulling out of Chico, I just happened to roll by Northstate Power Sports. They told me my back sprocket was "shark-toothing" and my chain was about to go.They didn't have the part, but spent the time to call around to all the other shops to see if they could find it. Nope. So just as I was on the phone with another shop 70 miles out, Eric, one their incredible mechanics just happened to be clocking in and asked what's wrong with my KLR. I told him what he could plainly see and about the misfortune that no one near by had the part.Then he says, " I might have what you need." I'm sure I looked suspicious, but then he told me he rides a KLR and had the stock back sprocket laying around which he'd be happy to help me with if it fit. It did!! He had me back on the road in a couple hours with a fare price for labor, a smile and a restored belief that their are angels of the road out there.Thank you Eric!!
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August 2023 by Tony Huff
First time doing business with Northstate Powersports. Traveled from out of town to purchase a new Husky because my local dealer didn't have any more stock left. Joseph made the purchase easy and all of the staff was super friendly and helpful. Always love doing business with shops that treat you like family.......Something that is missing as the big investment companies acquire more dealers. Would definitely do business with these guys again!
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August 2023 by Bushwiick Bill
Overall our experience at Northstate Powersports was outstanding. They treated us like real people, answered all our questions on the purchase of a Pioneer 1000-5 Forest edition. What really stood out to me and showed me who Northstate Powersports was as a business and the people they employ was what happened after the purchase. There was a misunderstanding from price and some accessories that were added the Pioneer. When this was brought to their attention, Joseph and Wyatt did not hesitate to listen, address it and come up with a fair solution that satisfied all parties involved. That is a business that truly cares, holds integrity as the highest of honor because that was the right thing to do. They've earned life long customers!
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August 2023 by Annette Estes
Horrible experience. There service department manage was extremely rude. They couldn't fix the bike, they wouldn't tell him exactly what it would cost to fix it either like we were bothering him and told my fiance he should just junk it when he is wanting to fix it up, it means a lot to him. We got it back in pieces because they wanted to charge us to put it back together when they took it apart and couldn't fix it. We should of got it back the way it came in!! We can't even start the bike now, smh, and left us with a bunch of parts in a box. This is not how you should conduct business. We will go anywhere but here. Then you tried to act like we got a good price for fixing one thing. If you can't fix it you shouldn't have to pay, period, they could of atleast put it back together for my blind fiance instead of in pieces! We were not in for a diagnostic. When you realized you couldn't fix it it should of been given back to us they way you got it!!! We wanted to buy a quad too in the future but not now. ( the sales guy is really nice though)
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June 2023 by Todd Mino
I purchased a 2023 Goldwing Tour DCT from Northstate Powersports last year. Due to no fault of the staff it took an extended time for the bike to actually get to the dealer. The staff were great with staying in contact with me and giving me updates on when the bike would arrive.Today I was having a hard time adding an accessory plug to the bike and stopped by for some advice. The service staff stopped what they were doing, had me pull my bike in and took care of the problem within ten minutes.They then noticed that the parking brake was not adjusted properly and adjusted it for me. I was out of there in 25 minutes and they didn't charge me for their time.I am very impressed with the friendliness and professionalism from the entire staff at Northstate Powersports!!!
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June 2023 by Ryan Dubyak
Great passionate people and great place to get anything powersports. We bought a youth Atv and loved the whole buying experience. Very professional and couldn’t be happier! Give them the business, you will not be disappointed. Thanks again everyone at this facility.
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June 2023 by Mariah Pitts
Joseph was super nice and helpful. As someone who was looking to be a first time bike owner he helped me figure out what kind of motorcycle to get and was going to get me a bike that they didn’t have in stock. other staff helped me test fit helmet’s and look at other gear that I’d need to get. Although getting a bike right now isn’t in the cards for me, they’d be the first people I come back to to do business with when the time is right. Thank you a lot for the help I was given!
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June 2023 by Todd M.
I purchased a 2023 Goldwing Tour DCT from Northstate Powersports last year. Due to no fault of the staff it took an extended time for the bike to actually get to the dealer. The staff were great with staying in contact with me and giving me updates on when the bike would arrive.Today I was having a hard time adding an accessory plug to the bike and stopped by for some advice. The service staff stopped what they were doing, had me pull my bike in and took care of the problem within ten minutes.They then noticed that the parking brake was not adjusted properly and adjusted it for me. I was out of there in 25 minutes and they didn't charge me for their time.I am very impressed with the friendliness and professionalism from the entire staff at Northstate Powersports!!!
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May 2023 by J B
The staff there was extremely helpful. I was very impressed with the quality of the sales team and the clear responses that I got for any questions I had. Joseph was very attentive, and he definitely got me excited about buying my motorcycle, and Wyatt made the sales process easy.All in all, I feel that I got exactly what I paid for, and this is all thanks to the North State power sports team. Thank you for the experience I will be recommending you to everyone that may be interested.
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May 2023 by Josh Miller
Recently purchased a new bike through Northstate Powersports and couldn't be more impressed with there outstanding staff. There welcoming, friendly and verry helpful. There sales rep Joseph Mares was a great help, he made the entire purchasing process so easy and smooth. If your looking for anything powersport related I would highly recommend Northstate Powersports in Chico.
