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March 2024 by Jennifer C.
We got a very nice table and set of 6 chairs here,completely satisfied with our purchase. Good customer service
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November 2023 by Carina R.
Best place to buy good quality real wood furniture that is strong and will last. Worth the money( better stuff & better price than Evans or Ashley furniture). Style options are amazing. We got our sectional custom made to fit our narrow living room. I like how they don't make you feel pressured or awkward like Ashley furniture. I highly recommend chico furniture direct! This material is waterproof and washable( wipes easy too) very comfortable, many naps have been taken on it already. So pleased we went back and got an Ashley brand king bed set too!
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August 2023 by James R.
Went in looking for a decent-priced couch and loveseat and they made us a great deal for a nice set. The whole transaction was easy and seamless. Offered free local delivery but we opted to take it with us and they loaded it up with no issues.
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March 2023 by Ciara D.
They were so helpful and quick with our couch purchase. They also offered free delivery the next day and we're in and out of our home in a few minutes. Will buy again when we need more furniture!
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February 2023 by Lauryn V.
My husband and I are in love with our new couch. We wanted a couch that was in store, but when we where ready to buy it was sold. They worked with us and got us exactly what we where looking for. Obsessed with this couch, will be added more pieces to it! I 100% recommend going here! Thank you guys so much!
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November 2022 by Kathleen M.
We are thankful for the service at Chico Furniture Direct. We have had 4 family members also purchase from them as well and had great experiences. Today we got a new mattress delivered and the guys were phenomenal. Fast and friendly and wore booties as to not get my carpet dirty. We have a small house and Marco and Miguel were sure to not scuff up my walls. We have had movers in the past destroy our walls and not even apologize. The guys were friendly and thankful which made me feel like good customer service still exists. Big rave to those guys, thankyou. Job well done
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June 2022 by Keri D.
I found the perfect couch for my living room for an amazing price! They delivered and even came back the same day to fix a few little snags on the fabric. I'm so happy I went out near Wood Bros to find them and see what they had. The staff were great and so helpful! Highly recommend especially in our limited furniture market in Chico.
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March 2022 by G M.
Bought a beautiful reclining sectional here 4 weeks ago , I couldn't be more pleased . The staff is amazing ,so nice and very helpful ! I had many questions and I also switched out pieces after I got it home and Ashley and Christiania were both very accommodating , never making me feel like I was a pain for wanting to do that , I really appreciated how they handled everything , and the delivery guys as well they were top notch , on time and very respectful . I would recommend checking this place out first if in the market for new furniture they have a bit of everything ..you won't be disappointed .
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January 2022 by Pennie B.
I will never buy furniture and Matresses from anyone else,they have great quality furniture at great prices I absolutely love my sales girl Ashley,We lost our house in the bear fire and we will be buying all our furniture from her
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July 2021 by Malia W.
The staff were super friendly and helpful. They were not at all pushy, and just let us take our time to decide what we wanted. We were able to get delivery scheduled within a few days of purchase too
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May 2021 by Douglas C.
Ladies were fast and efficient. The terms were something I could work with and the attention to detail was commendable. Ash was awesome! Thanks looking forward to move in on June 1st
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May 2021 by Stewart H.
5/5 experience. Would buy furniture here again. My wife and I purchased two bedroom sets here. We worked closely with Christina. She was very knowledgeable and transparent about the stock and delivery times. She made sure the furniture ACTUALLY EXISTED in a warehouse in SoCal before selling it to us. She didn't try to promise us something that needed to be ordered, constructed, shipped across the Pacific, and delivered. She sold us two bedroom sets that physically exists in a warehouse. The furniture was delivered a week later. One piece was damaged and replaced two weeks after that. After looking at 4 furniture stores in Chico, this is the only store I would recommend.
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January 2021 by Jesse G.
Ashley assisted us and she was great. Got home to put together the table I bought, and it had been damaged (likely during shipping). I contacted Furniture Direct and explained. They were extremely nice and helpful. They let me go pick up a new table right away and are having the damaged one picked up. Fantastic customer service.
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September 2020 by Kayla J.
Within a few weeks, the couch we bought stared to unravel. I was so excited to buy a new couch for the first time and I am feeling very let down. $2,300 for a couch and recliner that are both unraveling.
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July 2020 by Kim F.
This is a huge selection to choose from which is more ideal than looking through a catalog. Although the furniture isn't the best fabric or materials, you know exactly what you are getting and the prices are marked for such. I am impressed with the longevity of the couch I purchased here a few years ago.