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November 2023 by Doug Watson
It was truly a pleasure to work with Joe Arrigoni on the purchase of the 2021 F250 Tremor. He was knowledgeable about the truck and fair in negotiating the terms of the sale. Joe’s associates at the dealership were also very courteous. I would highly recommend Chico Nissan to anyone!! Thanks Joe !
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November 2023 by Kevin Ramey
People are very friendly, and the service people were, The young man that helped me was named Frank. He was very helpful. I was in and out in less than an hour. Met the service manager. EJ, I met Ryan Sutton, Both gentlemen were very nice. Very nice experience.
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November 2023 by Madison Madea
I had an appt and even with that, it took over two hours to do a simple oil change. I understand that they also do a road safety check, but it was the slowest oil change I have ever received. Everyone was nice, but don’t think I’d go back for service unless I had to.
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November 2023 by Christina Comfort
The person at the desk who helped us was amazing. He assisted my neurodivergent daughter in a way that reassured her and was 100% inclusive of her as a person. I highly recommend the service and quality of Chico Nissan. It's unmatched anywhere in Northern California. Thank you!
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November 2023 by Maddy Copper
Everyone was so helpful. I had a really bad experience with a car I previously bought and they did everything that they could to make this right. The staff is kind, knowledgeable, and made a point to know what I wanted and avoid what I didn't. Thank you everyone who helped me through this journey. It has been a long one!
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October 2023 by charlotte nonegiven (webspinner68)
Excellent customer service at Chico’s Nissan Service Department!! Frank and his team have gone above and beyond to get our extended warranty company to cover our repair like they were supposed to. He worked hard with the dealership we bought the car from in Virginia to make sure we would get the coverage we paid for! They were knowledgeable and helpful and did great work on our repair! We definitely recommend this service center for Nissan service and repairs!
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October 2023 by Debi Woodbeck
Had a great experience working with Joe & Steve recently with the purchase of a used truck. Major purchases are stressful and they made it as pleasant as it could be. The trade-in value I received was what I wanted. I would recommend checking out Chico Nissan for your next vehicle purchase.
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September 2023 by Jessica Garland
I always have such a wonderful experience with Chico Nissan. I don’t own a Nissan car, however they are always happy to help and service my vehicle. They keep in contact about the status of my vehicle and always have a friendly disposition. I highly recommend them
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September 2023 by Kathleen Stumbo
Frank was very helpful when I showed up unscheduled and just after the service center closed! He didn't hesitate to talk to me and figured out what was going on with my car and fit it in their busy schedule. This is the second time that the service center team had gone above and beyond in their service. Thank you!
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September 2023 by Brittnie Son
I have a warranty on my vehilce for my oil changes. I’ve brought my car there before and the information was in the computer however I was still charged full price for the service. When I called to find out why the rep pulled my car info up and verified that the warranty was there and that I should not have been charged. Then he told me they can’t change it now and that he would talk to his boss about applying a credit. I never heard back when I asked for a call back. I would like my card refunded for the $118 I was charged.
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September 2023 by Cheryl Oberg
I was treated so well at the service department at Chico Nissan. Special shout out to Frank who was very friendly & got my service done super fast. Great experience.
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September 2023 by Gwen Evans
What a positive and relaxing experience! Joe and Cesar were professional, very personable and fun to work with! They took care to listen to what my needs were and delivered with a little extra special touch. Thanks boys for your hard work to make me happy with my purchase! Steve in finance was very friendly and made the process painless ? thank you, as well! I would highly recommend Chico Nissan!
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September 2023 by Jessica Porter
My husband and I walked onto the lot and was greeted by Ben the sales guy. And he let us test drive a couple of the vehicles and we decided on the one we got. He went above and beyond anything I’ve ever experienced by far. Awesome guy and the whole place and staff did so much for us. I am in love with my new mom car and thank you everyone at Chico Nissan for everything. I will send anyone and everyone I know there every time. Thank you thank you!
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August 2023 by Holly Robles
I was supervised when my new vehicle was there already and it wasn't due to come in until Saturday but it was there on Friday when we went in to sign papers. Everyone was super nice and welcoming and offered us waters right away because we drive an hour to get there. The process was easy and quick. Thank you for all that you did for me and my family! We love our new pathfinder!!
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August 2023 by Rich Prescott
I was negotiating a deal on another truck, from another dealer, then I went to Chico Nissan. Ben came out to help while I browsed the trucks on their lot. I took several phone calls during his helping me browse, and he was chill about all of it. Ben sold me for two reasons- he got me into a truck I’m stoked on for a price that was fair, and the whole atmosphere/vibe was mellow. My experience with the other dealership didn’t “feel” nearly as good. Highly recommend Chico Nissan, and Ben specifically.