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September 2023 by Justa Notherperson
About a Honda Accord for $12,000 and after four months at a ticket to mechanic who told me he had no idea what was wrong with it and take it to the dealership where it is still sitting trying to be diagnosed cuz they don't know what's wrong with it either
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May 2023 by Isabelle Ralston
I bought a Honda Pilot from here back in August of 2022. Everything was fine at first, but in December, the car suddenly was not able to turn over. I had it looked at by a mechanic and they confirmed that my engine was blown. The cost of getting it fixed was worth more than I bought the car for.When I reached out to Top Imports, the owner, Bob, was unwilling to offer any assistance and said "this is what you risk when buying a car from us." He also mentioned that he didn't make any money from selling us the car so he didn't care to help with it.I had financed the car and am still paying off my loan when I cannot even physically drive it.If you are looking at getting a used car from here, I highly recommend taking your business elsewhere. I have had a better interaction with meeting and discussing options with Chuck at Highway Motors.
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February 2023 by SalmonSacRiver
This dealership is by far the most helpful and honest dealership in town. Friendly, helpful, highly recommend
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October 2022 by Lynn H.
I was very happy working with Bob at Chico Top Imports. He's a busy man and can be hard to reach but he deals fairly and has good prices. I shopped his lot for about 3 weeks until the car I wanted came in and then we sealed the deal. I did not have to haggle, or wait 3 hours while a sales manager tried to talk me up. Bob tells it like it is, it's refreshing compared to big car lots. I referred a friend to him and she's very happy with her car. He moves a lot of cars through that lot on a monthly basis so it is always crowded. On the other hand you're not paying for the glamor and glitz with an inflated car price. I recommend him to anyone who is looking for a used car.
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September 2022 by Kylie Arguello
He sold us a salvage title without disclosing it he said it previously Had a minor fender bender that had been fixed but we traded it in and come to find out it is a salvage title it wasn’t worth more than $1000 and was sold for 5000 not worth it don’t go there never will again
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August 2022 by Mitchell A White
2014 Sentra the best deal honest fair prices I am buying another car today everyone looks for a car have $14000 or more cash come to Chico top imports tell them Mitchell white in the red car sent you to buy a car thanks
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May 2022 by Jillian Mccreary
I have brought several vehicles from Bob over the years and ALWAYS great service. Never had a problem with any of the cars I have purchased from his lots.
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January 2022 by Tyler Nelson
Bob and Nino are the best - he's been in the game too long to mess around with games. I'll trust Bob and Nino over any other used car lot in Chico or the area!
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July 2021 by Daniel Warren
Everyone who left negative reviews comes to this lot and expects a car with a 50 dollar down payment and a car that's under a grand. Amazing folks and well worth your time! Definitely know what they are doing and know how to make you a happy customer.
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June 2021 by Willie Topacio
Bob is great guy! best used car on Chico!
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April 2021 by Kaila Munoz
First time car buyer here! So happy and grateful that My boyfriend and I chose to come here. Bob and nino are awesome! They really work with you and I got a great deal! Great prices. I’m a happy customer.?
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March 2021 by Shannelle Thomas
Chico top imports provided superior customer service to me today when I purchased a vehicle from their dealership. Bob, the owner, helped me through the buying process with an eagar and helpful attitude. I am happy with my purchase and would recommend his business to anyone looking for a quality used vehicle. Thanks for great service!!!
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March 2021 by Nevada M.
I have purchased 2 vehicles here and have been treated wonderfully each time. Bob and Nino are very friendly and honest. The first car I purchased years ago had a few minor issues which Bob quickly took care of and he let me take it to my own mechanic for inspection. My daughter also recently purchased a vehicle from him and is very pleased. I will be coming back to buy my third vehicle, since I just totaled my first car that I bought from him.
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February 2021 by Ryan Wiepking
Scummy owner won’t provide carfax unless you commit to buying. He will also follow you out of office to start an argument.
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October 2020 by Tim Burns
Went there to buy a truck I found online. Negotiated made a deal with salesperson who had owner on the phone for the offer both agreed to the deal to be finalized the next day. ** next day my wife went in to wrap up the deal due to my work. The owner came in and said no deal and tore up the contract and sent my wife out with no deal!!! What a joke be careful!!