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April 2024 by Lifted Sales
They don't strain the beans or anything that has liquid and when I asked them to so it didn't look like soup she said it was fine and would rather start all over then strain them in the future lmfao what a pathetic class of workers
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April 2024 by diandra cortez
I used to always eat chipotle when I was living in SoCal, but every time I go to this location in particular, I always end up with food poisoning; and everyone I talk to also shares a similar experience. As someone who has worked in food service for years, it is super obvious this store is not following their food safety protocols. Do not go here unless you have the day off the next day to spend it throwing up
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March 2024 by Ruth Ann McKalip
Don't know what took me so long to try this place! Food was very good, and very fast! Way better than typical fast food.
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March 2024 by Will Ward
I can't speak for anybody else's dish that they ordered, but mine was exceptionally good. When you order it's kind of like a build your own meal so the outcome was as good as I chose the items to be put together in the food I was ordering. I was impressed!
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January 2024 by Amber Kiefer
The entire process seemed very rushed.
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November 2023 by Yoonfihn Saechao
Portion could be better. Server look afraid put more meat. My meal $12:00
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November 2023 by Caleb Hearn
A message for management:Your employees are incredibly overworked. They need some help. I went in to get a burrito. First, they had to handle 8 items placed for DoorDash orders. Then they took me, and had to juggle more orders while 6 people lined up behind me.The employees did the absolute best they could. They’re efficient, even friendly in these conditions.The advent of delivery apps has surely been a massive boost to your revenue. Have someone else on staff to handle delivery order prep or something so that your employees and customers can catch a break.
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November 2023 by Jack D.
Slow food took 45 minutes Messed up order Should have gone anywhere elseNo phone contact Miserable attempt at chat bot that doesn't work
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October 2023 by William French
My favorite chipotle in chico. They're not super-duper friendly but it's no big deal. They get stuff done right, are rarely busy, and rarely run out of
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September 2023 by Guy B
Great place to get superb food, helpful staff and fast service.
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September 2023 by Timothy Truby
Pros:- Open until 11PM everyday- Lots of parkingCons:- Food always missing ingredients- Food poorly and sloppily made- High prices- Small portion sizes- Lobby is always dirtyMy last two visits to this location were awful. On my most recent visit my three tacos were all missing both cheese and salsa, my quesadilla was folded into a square with all of the meat on one side, I was not given my bag of chips, the garbage bins in the lobby were all overflowing, and the drink station was filthy with no napkins available. The food is always sloppy and looks like it was made by untrained and unsupervised employees. In general the Chipotles in Chico are horrible and I have no reason to return to any of them.
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September 2023 by Timothy T.
Pros:- Open until 11PM everyday- Lots of parkingCons:- Food always missing ingredients- Food poorly and sloppily made- High prices- Small portion sizes- Lobby is always dirtyMy last two visits to this location were awful. On my most recent visit my three tacos were all missing both cheese and salsa, my quesadilla was folded into a square with all of the meat on one side, I was not given my bag of chips, the garbage bins in the lobby were all overflowing, and the drink station was filthy with no napkins available. The food is always sloppy and looks like it was made by untrained and unsupervised employees. In general the Chipotles in Chico are horrible and I have no reason to return to any of them.
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September 2023 by troobie
Pros: - Open until 11PM everyday - Lots of parking Cons: - Food always missing ingredients - Food poorly and sloppily made - High prices - Small portion sizes - Lobby is always dirty My last two visits to this location were awful. On my most recent visit my three tacos were all missing both cheese and salsa, my quesadilla was folded into a square with all of the meat on one side, I was not given my bag of chips, the garbage bins in the lobby were all overflowing, and the drink station was filthy with no napkins available. The food is always sloppy and looks like it was made by untrained and unsupervised employees. In general the Chipotles in Chico are horrible and I have no reason to return to any of them.
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September 2023 by Thomas Rossi
I recently dined at Chipotle Mexican Grill and had a moderately satisfactory experience. While there were some positives, there were also areas that left room for improvement.The staff members were friendly and welcoming. They greeted me with a smile and promptly took my order. The menu offered a variety of options, allowing me to customize my meal according to my preferences. I appreciated the freshness of the ingredients, particularly the vibrant vegetables and flavorful meats. The portion sizes were reasonable and left me feeling satisfied.However, there were a few drawbacks that affected my overall impression. Firstly, the restaurant was quite busy, and the line moved slowly. It took longer than expected to receive my order, which was slightly frustrating. Additionally, the seating area seemed a bit cramped, making it challenging to find a comfortable spot to enjoy my meal.Another aspect that could be improved is the overall cleanliness of the dining area. I noticed some tables that were not properly cleared and a few spills that hadn't been promptly cleaned. This gave the impression of a slightly neglected environment, which detracted from the otherwise positive experience.In terms of flavor, while the ingredients were fresh, I felt that some of the dishes lacked a bit of seasoning. The flavors were decent, but they didn't quite reach the level of excellence I had expected.Overall, Chipotle Mexican Grill provided a decent dining experience with friendly staff, fresh ingredients, and customizable options. However, the slow service, cramped seating area, cleanliness issues, and slightly underwhelming flavors prevent me from giving it a higher rating. With some improvements in these areas, it has the potential to become an even better choice for a casual Mexican meal.
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September 2023 by Brian Spragge
“Was this guac made fresh this morning?”Pointing at brown guac, which is below two giant signs that write fresh guac made daily!I entered the store as it opened in the morning.She looks straight at me and says “yes”Really? I’ve tried the guac three times at this location over the past 4 months and each time it tastes bad.