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March 2024 by Denny Rogers
Had a fender bender and CP from start to finish did a great job. They walked me through the process and that’s just how it went. I appreciate you doing what you said you were going to.Services: Painting
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March 2024 by Paige Cassidy
Crystal is extremely rude. Please educate on better customer service.
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March 2024 by Christine Sparks
They were so nice, got my car done on time and handled everything. The quality of the work was great
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February 2024 by Jordan Rodriguez
Terrible customer service, lack of communication, doesn’t communicate with insurance agency at all. Plenty of ether options in Chico, don’t waste your time.
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February 2024 by Brandon Herion
Very professional will take my vehicle there again if needed
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February 2024 by Tim H.
In one of the toughest situations I've had to go through, the pros at Collision Pros were not just the voice of sanity but awesome customer support. They were clear with every communication and made the experience far more tolerable than even my own insurance company. I would recommend Collision Pros to anyone who wants honest, upfront, customer service and the level of expertise expected of professionals.
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February 2024 by Colleen M.
Excellent, friendly and professional service. They made things so easy and even handled arrangements for a car rental. Keith kept me updated on where things were at with the body work on my car throughout the process. The quality of the body work was excellent and my car looked great once all the repairs were done. I highly recommend Collison Pros!
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February 2024 by martha boyer
Very proifrssional shpp. All staff are super nice, explain things in dettail. Very happy with my repairs. Don't go anywherre else for sure..
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February 2024 by Cindy Johnson
Very friendly customer service reps. When parts did not arrive when expected they kept me informed. Beautiful work It came out perfectly.
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February 2024 by Wendy Marto
I had a wonderful experience getting my car fixed. The staff are friendly and caring. They listened to my concerns and cared about my car and my safety. I highly recommend their services!
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February 2024 by Barbara Duffy
They have a great relationship with the rental car company so getting and returning my rental was very easy. They kept me well informed while we waited for parts to arrive from Germany. When the part finally arrived they got my car finishe, calibrated, cleaned up and back to me that day.?
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February 2024 by Adam Stephens
Staff communication throughout the repair process was excellent. Restored the car and guaranteed as long as I own the car! Hope not, but would work with CP again if fender benders ever happen again with our family. Thank you!
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February 2024 by Cari Davis
Incredible friendly and fast . Awesome job to details on my car! Thank You Collision Pros!
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January 2024 by M Beatrice O.
I went in with my Dad to get an estimate for a hit and run on the door to his car. The woman at the front desk was cold and didn't seem to want our business. I just called and spoke to Keith regarding a call he made to my Dad even though I specifically asked them to call me because my Dad does not speak English. He explained the reason for the call and even though I corrected him on the pronunciation of my last name three times, he still proceeded to ignore me and pronounce it incorrectly. He said they would need "parts" to replace the door. When I asked him what the parts would be he ignored my question and repeated the same sentence. I knew my Dad would want to know so that is the reason I asked. I did not feel valued or respected as a human being. It left me wondering how he would have treated my father. I will give an update once we proceed unless they retaliate due to my honest review.
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January 2024 by Shareen Chetty
Tina was great!
