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April 2022 by Susan E.
Receptionist is rude and unprofessional... With that being said my dog was very sick and they his practice is just to refer them out.... Im new to Chico and made and paid for a meet and greet appointment so i would have an a vet i could take my two dogs to... wrong no one told me he mostly sees large animals vet and is almost always in the field. His priorities are not with dogs and cats.
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February 2022 by Jennifer W.
Based only on today's visit. I work at the hospital and my husband is a teacher- we both left as early as possible to make this last appt. Of the day for our dogs. Upon scheduling I informed the scheduler of this fact and she kindly stated "I will add a note that you will arrive by 415, should be fine". We arrived right at 415 and same receptionist stated "you are late and they will not be able to have their exam". She claimed she would never have said that and was embarrassingly patronizing. Up until this interaction based on the Dr and techsI would have said a 5 star review. This really disappointed our family.
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November 2021 by Google user
What a great vet. We felt welcome from the moment we stepped in to the office until we left. Our puppy loved Dr. Darling and that love was reciprocated. No pressure, no up-sells, just extremely good care. Big thanks to all the staff!
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May 2021 by Marial L.
I dont know how the vet is but I had heard good things about him so I called to get an appt. The woman who answered the phone was incredibly rude -just really cruel and mean. I explained that my vet had recently retired and I have several elderly pets who needed checkups. She seemed annoyed that I called. This person raised her voice, said the "doctor wants no new clients" and hung up! Ok, strange and surprising but everybody is entitled to a bad day. I waited about a week, called again - sounded like the same person - I again explained about my issues and that this vet was the closest to my home and I'd really like to get an appt. Once again the raised voice - almost screaming "We arent taking new clients'"!! So, I guess they arent taking new clients! I'm not sure why I was treated like this. They dont know me and I dont know them. It just seems harsh to act like that when she could have just explained the situation and maybe offered to let me know when they could take new clients. None of that here. If thats how the receptionist is trained, maybe its not a bad idea for me to skip this vet.
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March 2021 by Graham Higbee
What a great vet. We felt welcome from the moment we stepped in to the office until we left. Our puppy loved Dr. Darling and that love was reciprocated. No pressure, no up-sells, just extremely good care. Big thanks to all the staff!
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October 2020 by Venus Picard
Dr. Darling has been my vet for 23 years! He is kind and thorough.
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August 2020 by Nina W.
Been to a number of vets in Chico and Dr. Darling surpasses them all. He is adept at ways of looking at and palpitating your animal, FIRST, as opposed to just rushing into expensive diagnostic equipment and procedures. Our animals keep us sane. Dr. Darling demonstrates his own understanding and compassion, of not just a vet, but as an animal owner, himself.
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May 2020 by Kristine K.
I cant say enough great things about Dr Darling! We are goat owners and we had some born premature and there was some complications. with no appointment I called early in the am and he was willing to see our dying baby. He was able to save her and gave me updates all day long. He even sent me a picture of him feeding her. You can see the passion and love he has for all animals. The bill was reasonable and we are very happy with Dr Darling.
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July 2019 by Lorena D.
I am very happy I found this veterinary clinic for my kitties! The staff are very friendly and professional. The office very clean too. The most wonderful thing is how fantastic Dr. Darling is with people and animals! I recently moved to Chico from the Bay Area. I was nervous about finding a new veterinarian for my kitties. Especially as one spoiled kitty is quite bratty at the vets. All went wonderfully and Dr. Darling took lots of time with us going over history and their current health. Very gentle with the animals and genuinely cares. I am so happy and relieved to have found this great office!
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November 2018 by Wendy B.
Put simply - we love Gary. He is part of our family and definitely part of our dogs and horse's family. We can't imagine a more compassionate vet, not just towards the animals but also to us. He has always listened and been proactive about diagnosis. We couldn't ask for better.
