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March 2023 by Corbin StJohn
Easy use and clean safe location
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June 2022 by Richard Coon
Very good storage location!! Nice staff!
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December 2021 by Jonathan Parsons
I actually really liked this place until they replaced their computer system and now I'm being told that my last payment was made in June of 2020... I just put everything I owned in that unit which isn't much considering I lost everything in the camp fire. Im bring told im 16 months behind and that im just now being locked out. Im only 2 months behind and I was just in my unit 2 or 3 weeks ago. Im hoping they'll help me resolve this issue. There is no way im 16 months behind. It's a $34 month unit and I usually pay 3 to 6 months in advance.
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November 2021 by yolanda pettway
Great business.
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September 2021 by Fidella Carrillo
Great and clean facility . Sweet manager and customer service.
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September 2021 by Jennifer Fairman
Great place
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August 2021 by Austin Barron
Good quality mini storage. Automated gate makes for nice and easy access. I definitely recommend this place to folks when looking for a storage unit.
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June 2021 by Chrissy E.
Pretty nice storage but nosey manager
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February 2021 by Wes D
I was satisfied with this company for a long time, their staff have been there a long time, the security was good, the premises clean and the price was right. Then, about a year ago, I called to make payment and noticed the next day that the money wasn't getting withdrawn from my bank. I called back and have the same problem again. I was getting frustrated, but I kept my cool. They'd just make excuses and tell me it was getting handled. I dealt with three staff there on the phone, all of them had cold attitudes and none of them would let me speak with the owners, who I had no other way to contact, living on the opposite side of the country. Nothing they said to me made any sense, they just kept telling me the payments were fine when nothing was getting charged and they weren't making any effort to prove their claim, they wouldn't send me a receipt, they told me I had to come into the office to get a receipt. I got a friend who was visiting the area to go check my unit for me and she said when she got there, there was a manager's padlock on my unit. The staff all acted scared of her, at 5'2" my friend is very kind and in no way intimidating, and that confirmed my suspicions. I got my stuff out of there as quickly as possible. I gave these people my business for over a decade, paid my rent on time, there was never any question about our transactions, then suddenly, they turned on me for no reason. Draw whatever conclusions you like, I cannot even begin to speculate what the deal is there, I'm just glad I got out when I did.... Read More
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January 2021 by Sherri Costantino
Best prices for a storage unit in Butte County. These people are friendly and super helpful as well as being very easy to do business with. Nice change to what seems like the Corporate Storage wars out there. You won't find any price gouging here! A lot of big units inside a secure gated facility with staff on site to give extra peace of mind in knowing your belongings are safely stored. Great place to store the must have items you just can't get rid of.
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November 2020 by Christopher Roberts
Nice facility. I've had a storage unit here for 15 years and I've never had my unit broken into. Plus the staff are really cool and they never bother me, even when I'm there for a couple hours rearranging everything. it's nice to just go there sometimes and unwind.
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October 2020 by Armida Ocker
BEWARE and rent AT YOUR OWN RISK of east & 32 mini storage. We rented multiple units from them and their units have rat infestation. The owners of the storage grow wealthy with the income from these units but they do not help with the loss incurred or even acknowledge their customers. With the pandemic/fires this is the last thing we need after loosing where we live. We are seniors and are burdened by this. We have health conditions and east & 32 mini storage has caused us a tremendous burden and unnecessary stress. There was no food, water or anything that would have invited the rats inside. DO NOT rent from this crooked and unprofessional storage. We are having to get legal advice now and contact the better business buerau. My daughter and her husband were thinking to rent multiple units here, but now with how the owners have been so unprofessional they took their business elsewhere.
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July 2020 by Sean McClure
Reasonably priced and well maintained facility. The reason I don't give five stars is that sometimes they take a long time to process payments made over the phone or by mail.
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April 2020 by jennifer henz
If you pay cash there, make sure you don't lose your receipt. It's always a good idea to retain records. Further...it will prevent many many verbose and colourfully worded emails from the professional staff!
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April 2020 by jenn h.
I would suggest keeping cash receipts to avoid any confusion. It will also prevent unpleasant interactions with staff. As for the leaking complaints I have read about, I had two different spaces there and never had an issue with leaks. Until we moved out, I had very much enjoyed my interactions with all staff and had no complaints.
