-
July 2025 by Kimberly N.
Bo and Charlie we're great to work with great communication and they took their time helping me get through the paperwork and car. Thanks guys. I love my new car.
-
July 2025 by Evangelina R.
Dave Coito gave me a great experience. He's not your normal boring dealership man. Instead he's a man with personality and jokes. He made my experience easy, fun and very affordable if you go here I recommend working with Dave Coito. Ps a true brother in Christ:)
-
May 2025 by Janice N.
Sierra truck with 33,000 miles on it immediately started having trouble with vibration in the front Tried to call him to work out some differences with him. They wouldn't even return our calls This is the worst dealership I've ever been to in my life have had to pay thousands of dollars for repairs they're dishonest. I'll never do business with them again and I recommend you don't either not to mention it's been almost 3 months and I still don't even have a registration for the truck.
-
February 2025 by Diana B.
STOP! RIP OFF! DISHONEST! Ford Service Dept is awful! During our 1st evacuation during Dixie Fire, the a/c in our 2019 Ford truck stopped working. After the 3rd evacuation, we were able to take it in to be fixed. After an hour wait, the Service Dept informs us that "someone" has put the wrong freon in the system. This voids the warranty. We explained that no a/c service had been done since we bought the truck. They stood firm. Being elderly, we cannot travel without a/c so had to pay $3600 to have the repair done, which literally took all day. We headed for home (2 hours away). 30 minutes later, we had to turn around because the truck had no power on grades. The Service Dept confessed that the technician had not reconnected one of the hoses. Due to the time delay, we were caught in a snow storm at night during the second hour of our return home. A horrible day altogether!! We will be looking for a new Ford Service location.
-
November 2024 by B. D.
Worst dealership I've ever been to. I've had issues with certain aspects of their business in the past (not worth mentioning here), but Nothing as personally offensive as the experience I just had with their sales department while trying to sell my car to them. Right off the bat, I was insulted & accused of "lying" about how much Kelly Blue Book valued the car online. Things only got worse from there. I was duped into giving over my keys & title "to be copied" before any deal was hammered out and an agreement was made & I will never make that mistake again. Basically, they tried to low ball the offer over $800 below the fair market value, then told me to sign over my car to them & come back the next day for the check (!). UNbelievable. It was then I realized I was dealing with the lowest of the low stereo-typical car salesmen & had to all but threaten to call the police in order to get my keys and title back. I will NEVER set another foot inside a Wittmeier establishment again. My advice? You shouldn't either. But if you do, watch your back with that sales department...
-
November 2024 by Mel C.
LONG REVIEW BUT WORTH THE READ...We purchased a new 2023 Mustang Mach E on 11/25/23 from Wittmeier in Chico. Its the last vehicle I will ever purchase from them and I strongly encourage you to consider my experience before you purchase a vehicle of your own from Wittmeier. From the beginning, the sales staff was arrogant, pushy, and condescending. We dealt with J (sales), MG (current sales manager), and JR (finance office) on the day of the purchase. We asked the dealership to throw in a set of all weather mats. They were unwilling to do so. We elected to purchase an extended warranty during the sale. These details are important to the outcome of our experience at Wittmeier. On 11/29/23, we received and completed an email survey from Ford asking for our input regarding our experience and how likely we were to recommend Wittmeier to others. On 12/4/23, I received a call from DC (former sales manager). DC expressed concern related to the survey results. He asked about what could be done to resolve the issue. He acknowledged that the sales team did not perform at its best but said that the survey results were very important to the dealership. DC asked if I was still interested in floor mats as this was something that had been discussed during the point of sale for the vehicle. He said he would like to comp me a free auto detailing service that would be on file to be used at a future date. I spoke to DC again on 12/5/23. He again brought up the survey results and the floor mats. He said that if I was willing to retake a survey and give Wittmeier a perfect score, he would give me a set of floor mats for my vehicle for free. I told him I was willing to do that. I asked DC to text me a photo of the mats. He agreed to do so. I planned to complete the survey once I received the photo. On 12/6/23, I received a text message from J (sales) with photos of the floor mats. I also received the second survey on 12/6/23. This survey contained 3 questions and I gave the highest rating for each question. I made a mental note that this survey only contained 3 questions while the first survey contained 5. On 12/8/23, I received a call from Wittmeier informing me that my mats were ready to pick up. Upon arriving, I was given a box containing mats for my vehicle. I installed the mats but realized that the trunk mat was not included. I was told I would need to speak to DC (sales manager). Once in sales, J (sales) came out to speak to me about the mats. I asked him if DC (sales manager) was going to come speak to me and he ignored my question. He showed me a single piece of paper with survey scores for 5 questions which averaged out to 4.25. This sheet of paper had no identifying info (name, date, etc.) on it. I explained that I had not received or completed a survey with 5 questions and had only received and completed a 3 question follow up survey. He ignored me and said I didn't uphold my end of the deal so I would not be receiving all of the mats. Referencing our text messages, I showed him that I could only have completed the 3 question survey. I also pointed out that there was no identifying info on the survey he had presented to me and asked how he could be sure this was completed by me. Then I informed him that the mats were already installed in my vehicle. He acknowledged that he would not be asking me to remove the mats from my vehicle. He then left to speak with DC (sales manager). after several minutes returned with a different document that included the original survey results and comments in addition to the second survey results. This time the document contained my name. Clearly the documents had been fabricated. J stated that he had been instructed to remove the floor mats from my vehicle. Completely shocked at how I had just been treated, I exited the building and walked out to my vehicle. J followed me. I called my partner to inform them of the situation and noticed that J was also on his phone. In an effort to avoid any further escalation, I made the choice to remove the mats from my vehicle before leaving the dealership. 2
-
October 2024 by Ric Wilson
The work on our car was completed promptly and Trey was awesome at keeping me informed during the entire process. I would recommend them to anyone considering collision repair work in the Chico area.
-
October 2024 by Rocky Golyden
Exceptional customer service.
And great work, what else is to be said?
-
October 2024 by Michelle Gillespie
I was referred to them from my auto repair shop and I was very satisfied with their professionalism and their customer service is top notch not only did they give me a repaired beautiful looking car but it was also washed and vacuumed and cleaned they called for the rental car company to come pick me up and I was able to leave the rental car there for the rental car agency to come back and pick it up. They also gave me a sweet treat at the end I would recommend them to anyone looking for a professional and fair car collision center in Chico there are definitely all about the customer!
-
October 2024 by Jason Smith
Just got my car back from knockout collision Kareem and his crew did an amazing job making it look just like brand new.if you get in an accident and need your car repaired they will get you taken care of including dealing with the insurance company and rental car you can't go wrong with knock out.
-
October 2024 by christina “Queen Christina” B
Perfect work
-
October 2024 by Jesus salcido
Super fast and friendly service, this was my first time having my car repaired and it couldn’t have been better
-
October 2024 by Jill Anchordoguy
Extremely impressed with the employees and work completed by Knockout Collision! The staff were very accommodating and kept in regular contact with me. The work was done in less time than expected and the cost was a little less than what they quoted. Greatly appreciated! ??
-
October 2024 by Alex
Wow, I can’t recommend Knockout enough. I was rear ended in my 2021 Honda HRV and very stressed about how to deal with insurance and get the decent amount of damage fixed. I’m so glad I went to Knockout because Trey and Nina helped me work through all of it, starting with explaining the insurance claim process. This was my first accident and first time dealing with all of this and they were such a massive help.
Trey was awesome and worked with me the entire time and he went above and beyond explaining the process, my options and communicating back and forth with the insurance company to receive the proper amount they owed. I was in the loop the entire time and received a very prompt response regardless of if I texted, emailed or called.
After about 2.5 weeks in their shop I just picked up my HRV and it truly is as good as new. I was confident this would be the quality they were providing after that whole process but to see it actually there with the giant scratch, missing paint and dent completely vanished is pretty amazing. You could put it under a microscope and not see any sign of damage. Incredible.
6/5 stars. Highly recommend. Everyone I talked to was so friendly and helpful. Completely painless process. Thanks Trey, Nina and Knockout crew!
-
October 2024 by Joe Wolner
Hello Kareem and Team,
I would like to thank you all for the quality work you performed on the body repair to my 2016 Tacoma. The finished product is unidentifiable as previously damaged, looks fantastic and put back together with care and polish. There were some tricky elements to the job with the canopy camper as part of the reassembly and in spite of that challenge, was put back together with attention to detail and concern. I’ve since had it out in severe thunderstorms without a drop of a leak, so all the details that were attended to paid off greatly. The truck looks fantastic and the canopy camper functions just as it always had. Your team’s hard work and attention to detail are much appreciated.
Thank you all very much,
Joe Wolner
