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January 2024 by Scott Hodgkinson
I've had Farmer's policies for over 30 years. Though I've occasionally had issues with premiums going up every year despite no claims, the rates are competitive and the customer service has always been excellent. Pat and Gina Henderson, and Julie Greunke have been especially friendly and helpful.
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September 2023 by Fran Rebello
GREAT Agency!! Super staff, fantastic service!!
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July 2023 by Sheri Trimboli
Always there for us for whatever our needs are. Excellent service & care. Really appreciate your service, especially for those times we need to hear voices that are truly there to help us.
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May 2023 by kerry farley
I love Julie at Farmers Insurance, she has always been polite and very helpful. Always guiding me in the best direction to cover my families needs. I have been a customer for over 50 years. Thanks, Julie your the Best.
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February 2023 by Dave Shockley
Genia is the best. Nothing but excellent service the entire time I’ve been a customer and that’s been well over twenty years.
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February 2023 by Brandon Lopez
I recommend this agency. They're always looking out for you! Excellent service and very knowledgeable. Thank you for taking care of me ?
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February 2023 by Ted Bryson
I have been with the Henderson Agency for over 30 years and they have always met all of my needs. Very professional group and super knowledgeable.
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February 2023 by A Google User
Genia is so wonderful to work with! She makes the process of obtaining insurance easy and understandable. Highly recommend.
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February 2023 by bryan bussey
Genia and her staff have been nothing short of amazing! They provide first class service and always have my best interest in mind.I am grateful for their thoroughness and time spent to make sure that I am all squared away.Thanks Again!
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January 2023 by Bryan B.
Genia and her staff have been nothing short of amazing! They provide first class service and always have my best interest in mind. I am grateful for their thoroughness and time spent to make sure that I am all squared away. Thanks Again!
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February 2021 by Ideal Chico
Pats has been a great agent for over 10 years but his employee Julie has no customer service skills what so ever and is always rude. Plus if you ever want to be covered for a claim go elsewhere because Farmers insurance denied every claim I ever filed except for the one claim caused by an act of god (hail storm) and I had to fight tooth and nail to get them to cover it. I used to be an agent for Farmers so I knew if I fought enough they would eventually pay which they did but they hate to pay claims. So consider that when shopping for insurance. And another thing, rather than giving me a phone call and being professional they sent me a letter stating they dont want to insure my rental home or commercial property any longer after 10 years with no claims and premiums that they increased every year they felt the risk was too high. So in other words look elsewhere for your insurance needs. Look to Allstate or any other alternative because Farmers will leave you dissappointed and holding the bag if you file a claim.
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February 2015 by Jason Schwenkler
I have had the pleasure working with Henderson Financial and Insurance Services for over 15 years. From all forms of insurance to investments, Pat and his staff have always been extremely helpful and courteous. I have referred countless others over the years and will continue to support Henderson Financial for years to come. I consider Pat a friend.
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February 2015 by Jon McLaughlin
My wife and Ihave been with Pat Henderson for about 10 years. We recently wentin for a review of our existing policy, we flooded him with questions we had. Heanswered what he could, and what he wasn,t sure of he got on the phone and foundwhat we wanted to know and then some. He even made time to chat about things notrelated. It was a very pleasant visit. We would gladly recommend Pat.Pat and his staff are very professionable and polite. Thanks for a pleasant visit.
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February 2015 by Sandra Koehler
I have been working for Mr. Henderson since March 2014. I call his clients in the evenings to set appointments, his clients are very happy with the service they receive from Pat, they tell me they know Pat will take care of them and they don't care how much more they might save with another insurance company they would not switch. I have worked for several Farmers agents in the Chico and surrounding areas, Pat truly cares about his clients, when they have a death in the family he will contact them several times to make sure they are doing well. If they miss an appointment he has me call them to make sure everything is okay with them. Most insurance agents are like car salesman, they give you a line of BS just to keep the clients business. Pat's relationship and his service to his clients is what makes his business what it is. Excellent customer service
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February 2015 by Sima Saboury
I have known Pat professionally for many years. He has been reliable, courteous, and is always speedy when getting back to clients. I have referred and recommended several of my own clients to Pat and they are extremely pleased with his services. I will continue to support his business.
