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June 2023 by Sarah Parmeter
Dislike this place. Say they are having a huge sale or blah blah off. But very steep prices. But great customer service. Plus, charge you delivery fees for local delivery. Gross
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April 2023 by Anita Burkhart
Get in store fast! Prices are cut to 80 percent off. Stuff is going fast.
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April 2023 by Dianna Ridenour
I went in today looking for a recliner or love seat.....Marvin the salesman was EXTREMELY NICE CONSIDERETE ....he helped me as I looked around and I found the perfect piece of furniture......If you go in ask for Marvin such a sweetman
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February 2023 by Justin Cooper
For 23 years our family has frequented Holbrook's for all manner of home furnishings. We have everything from handsome bookshelves to lovely coffee tables, comfy couches, sturdy night stands, and, of course, mattresses, box springs, and bed frames.Here's to Albert and the excellent staff for always being there and looking after the community. We wish you the best.Thank you! ✌️
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February 2023 by Kevin Ward
Great service and value for the price paid. They don’t hard sell and are very helpful.
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January 2023 by Lethia Kaps
We bought our leather recliner loveseat (electric) here on Sunday. The staff was beyond courteous and answered every question throughly. They never rushed us or ignored us as other Furniture stores had. Quality sofa at a great price. They said they would deliver our loveseat on Monday and they did on time. They also brought it into our home and set it up.I would recommend this store.
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October 2022 by John Vaars
Great prices for name brand furniture ! Great service from both Tyler & his delivery personnel. Levi helped put my chair together when he delivered it ! I will definitely buy my next couch from Holbrooks.
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August 2022 by Kylee Shipman
10/10 Customer service! Definitely recommend this furniture store for sure! Same day delivery ? and everything and they are super quick!
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July 2022 by Candy Hopkins
Everybody who worked there was very attentive and kind and helpful. The delivery guys were super careful and efficient. Love the whole experience and I'll add some photos of our awesome furniture soon. Best Couches ever sooooo happy I popped in there, I'll go there first every time now!!
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June 2022 by Channa Penner
Went to almost every furniture store in the area and wasn’t able to find a small affordable couch until coming to Holbrooks. The people there are Amazing! Austin was a tremendous help. He was able to find a couch that was small, looked nice, and was affordable. It also came with two throw pillows. When Austin and Danny delivered the couch they were able to maneuver the couch into a very small and incredibly awkward door way with excellence. Even with being on a time crunch, Austin personal made sure that the delivery was on time. I would highly recommend going to Holbrooks! They are reliable, efficient, and professional. I am incredibly happy with my experience at Holbrooks. Huge thank you to Austin!
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May 2022 by Kendall Moa
I came into the store for the first time, was greeted quickly and warmly and offered help. Boyd took time to look for what I needed even though it wasn't a standard item they sell separately. He ended up offering me some parts that would complete my set so I could use my existing bed frame. I left with what I needed, and our transaction wasn't about 'making a sale', but of helping me as a customer and neighbor. Really refreshing! I'll tell others and I recommend you stop by Holbrook's!
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May 2022 by Bryan Sandusky
I have to tell you Austin and his staff are awesome, my friend neighbor bought a loveseat from them last year that needed a small repair they came and got it took it to the store repaired it and bought it back that afternoon who does that anymore? They are right there to help and service what you buy ( incredible)guy’s. Thank you very much Austin.Bryan
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May 2022 by smiley creek
Austin found us a far better price on a top quality CalKing mattress than we could find online. The first delivery team of two men called for reinforcements to get that huge mattress up the stairs past two quarter turns in the staircase and a couple of chandeliers. My thanks to Aaron, Danny, Asher and Marvin for the special care they took with that tricky delivery.
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May 2022 by John Gillander
I am a Camp fire survivor. I lived in an uncomfortable RV for fourteen months waiting to rebuild my home. The day I could move in. I used what I had left of my insurance to buy, what in the showroom seemed to be, a very comfortable sofa and loveseat set from the Chico Furniture Direct Store. What I picked up from their warehouse was not that comfortable. After two years they were completely broken-down and painful to sit on. It turns out someone did not staple together the furniture frame. After months of calling and waiting the store replace both as I had a lifetime warranty on the frame. The new sofa and love seat had the same factory defects as the ones they replaced. They were painful to sit on because someone did not staple together the lower back support. When I told the store manager. She told me they have retroactively changed their lifetime warranty to only one year. Then stopped returning emails, calls and blocked me from commenting on their Facebook ads. I was stuck two sets of broken furniture and nothing to sit on in my new home that didn’t hurt my back.Aaron at Holbrooks clearance center in Chico saw my Facebook post about what had happened. He commented "They didn't even offer to fix it? I work at Holbrooks clearance center in Chico. We fix stuff for people that’s years old. If we get stuff damaged like that. We return it to the manufacturers and get a new set for our customers. That’s not good what they are doing.”I should have bought my furniture from Holbrooks but I was stuck now, well, no I was not. At Holbrooks clearance center in Chico they have a heart. Aaron looked at the pictures and said bring it in I can fix that. I didn’t buy it from them but I will never buy furniture anywhere else in the future. Aaron repaired the factory defects in my new furniture at the Holbrooks store in Chico. Thanks to Aaron’s repair work. I can finally sit in comfort to enjoy my new home.It’s been hard since the Camp fire destroyed everything we had in the world. There are many people out there ready to take advantage of our disaster to cheat us or rip us off. We must help ourselves. The people at Holbrooks Clearance Center in Chico were kind to this survivor. They are people we can trust to buy furniture when the PG&E money finally comes.They get five stars for their work, kindness and being decent human beings. Fire survivors can count Holbrooks for our furniture needs.
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March 2022 by Alena McGahern
I was not planning on actually purchasing anything the day I went into Holbrooks. Austin was so helpful, listened to what I needed and showed me what was available. I purchased two leather couches for less than the price of one from the other stores. They delivered to Redding, set it up, and even came back when an issue popped up. I felt taken care of at all times, with prompt replies and additional follow up. They have definitely earned my repeat business.
