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July 2024 by Rina York
5 stars to all of the local employees/mgmt that try to do their best under a corporation that appears to make it very hard for them. I order items pretty frequently and the issues that I have encountered are through no fault of the local employees. My negative feedback is for the Joann’s corporation/entity itself - it’s clear that it undervalues its employees which is a shame because each employee I have encountered has been very kind and helpful (and very patient!). They often seem to be understaffed, over worked, and I highly suspect they are underpaid. Thank you to the local employees/mgmt for working hard so that our community can enjoy affordable craft goods, I have had countless hours of fun crafting because of you!
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June 2024 by Skeeter Schuette
The store is a mess, full of unstocked freight. No employees to help.
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June 2024 by Marshall Marshall
One star
Because love the store
But your employees suck they definitely don't care about the customers or their jobs
Literally the employees expect for maybe 2 is your one star
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June 2024 by Teresa Junco
Short staffed. Waited quite a while for checkout and I was the only one in line.
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April 2024 by Jody Robinson
Nice and helpful. Good variety.
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February 2024 by Geri H.
one employee and a manager hung up on me twice yesterday. I was wanting to know where my refund is on an order that I cancelled last week. I'm looking at my bank online that clearly shows Joannes deducted the money from my account but both people are telling me that they cancelled. Over and over they said the order was cancelled it's my banks fault. I went to the email they send me after cancelling my order and this is what is written..... * We are unable to make changes or cancel your order once it has been placed. If you want to change or add to your order, please place a separate order for any item not in your original order. Any unwanted items can be returned. If you don't pick up your order, it will be canceled on the 5th day and the authorization on your card will be removed, there's no need to call or email. Looks like someone doesn't even know their own policy. Hobby Lobby is where I will be shopping for my fabric needs that's for sure.
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January 2024 by Doris Meek
Great store, great people!
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December 2023 by April B.
Fun place for all kinds of art and crafts. Good selection in most departments. Nice employees. Great selection of fabrics, wow!! Good place for decorating too.
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November 2023 by Dia Kimm
I have ALWAYS appreciated getting a variety of items given being school teacher and a crafts person. Today October 30, 2023 the stock was unaccessible due to piles of fabric rolls stacked near the measuring area. Very sparse regular items like sewing basics.A whole range of colors of items were out. I do hope this is temporary.
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November 2023 by L Magge
Love the coupons. Awesome specials!!!
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September 2023 by Lilly Espinosa
Joanns is a joke. They claim they’re hiring but you never get picked even if you call and bring in your resume. I got “hired” last year and they never contacted me for a start date. I called relentlessly for 3-4 months to try and get one and each time they said the manager was out. A little while later I got an email from the manager saying they don’t have any hours for me so they’re moving forward . Lmao
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September 2023 by Brandon Lehman
Closed at 7pm now. Store hours weren’t updated, so I wasted a trip.
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August 2023 by Lori Hartland
Love the store, hated the very very rude “Kathy” she actually yelled at me because she had a sign buy 2 get one free and refused to honor it.
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July 2023 by Gail Scott
I took my friend there and she had an awesome time
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July 2023 by Dawn Garibay
Everyone was helpful n nice
