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November 2023 by Deb Case
The owner will not refund my $110,00 that was automatically charged to my account. I moved out 11/8/2023 and should have been refunded for 22 days. I wouldn't rent from this place. They will rip you off. Plus he's a very rude person.
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June 2023 by Sahara 1180
If I could give o stars I would I just called and I asked how much a 10 by 10 was and the guy hung up very unprofessional get it together seriously
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March 2022 by Jon Rouse
Good people and very friendly
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May 2021 by Jacklyn Baily
Clean and secure
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March 2020 by Ashley Heath
This place is closed down idk why they have the hours saying it open.
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October 2019 by Jessee Kowalski
Prices are low and the gate is open everyday.
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August 2019 by Christine L.
Ryne's (not Ryan) father owned that storage facility and he was a very good friend of mine - personal and social. When Ladd Johnson became disabled he gave it to his son - and he trashed the place. Put a lock requiring digits to open the gate, etc., and I still have storage and my own, which I gave to my ex-husband, but still good friend, in one of his father's units - but to say Ryne is an abusive user, both of his father and others is a compliment!
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July 2019 by Justin L.
Ryan is absolute trash. I spoke with Ryan at the beginning of July. I was transferring a storage unit from a friends name into my name. I proceeded to give Ryan my credit card number for July's payment and told him I only needed the unit for July and would be out before August 1st. He said payment was received and he'd finish the paperwork and send it over (never received paperwork). The next day I received a call from Ryan asking why he had an irritated email from the previous renter saying it was his card that he charged and not mine. He ask me to explain myself and make a new payment. I reviewed my bank activity online. Confirmed the payment had been taken from my card which has no association to the previous renter. At this point he realizes and sheepishly admits it was actually a clerical error on his part. With no apology given he says he will need to retake payment from me as he already did a charge back on my card. I again review my account see there is no credit received and I tell him I will not make a second payment until I see the first one returned. Almost three weeks later I receive an email from Ryan stating I owed July's payment still plus two late fees AND the chargeback fee of 20$ because of the clerical error made in his office causing him to incorrectly charge back to my card in which the credit has still not been received. I called him and asked for an explanation of what was going on and how I was responsible for late fees and chargeback fees when I made my payment on time and never asked for or authorized as charge back. It was done in error on his part. At this part Ryan broke out screaming and cussing at me telling me to F$@ off and that mine and my daughters belongings where now his and never step foot on his property. After speaking with the police and informing them of the situation I told Ryan on 7/17/19 that I was paid through July and would be out at the end of July and to please respect my things. I was told by Ryan on 7/18/19 if I didn't have my stuff out he by 3 that day he was going to throw it all away! He then tells me because he never finished my paperwork I have no contract nor any rights. How's that for wonderful customer service.
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June 2018 by Paul Peters
Was with them for years. The owner passed down business to son. Since then have been ripped off every month and when confronted about my problems with the new owner was told to take my stuff and leave. Already paid another month and refuse to refund. The son aka new owner is rude money hungry and does not care about the costumers.and has giving me the middle finger multiply times and keeps acting like a child. I have shown all receipts that I have paid my amount every month and still tries to say I owe another 160$ for my 100$ storage unit. Worst business ethics I've ever encountered
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December 2017 by Eric Chisler
Lad and family have been loyal, compassionate business people during the time my mom has had a storage unit here. Give them your money.
