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September 2023 by Tyler Giesbrecht
Knockout Collision did an outstanding job on a recent repair to my truck. The repair was done in a very timely manner-I was pleasantly surprised how quick the turn around was. The shop did an awesome job, my truck looks as good as new!Michael was great to work with and kept me up to date on the progress of my truck.Taylor and Whitney were also great to work with and helped me through all the negotiations with my insurance company.10/10 I would recommend Knockout Collision!Services: Painting
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September 2023 by madison hecht
Someone had hit my car while it was parked and took off the whole front bumper . Calling every body shop in Chico - knockout was able to get me in quickly and efficiently! Finished up the repairs fast with great customer service. Worked well with the insurance company. I recommend them for your repair needs as the quality shined through in every way !Service: Body & Trim
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August 2023 by Jennifer Lopez
I am so glad we found Knockout Collision Repair! Not only were they able to get our vehicle in quickly but the atmosphere when walking in was friendly and welcoming. The associates were caring and informative paying close attention to all the details. We received pictures of all damages and were included in every step. My favorite part of our entire experience was receiving a thank you card from them for choosing their business. It brought a sense of personalization and community that I absolutely loved. When we picked up our vehicle we got to do a walk around and it was explained that all OE parts were used and not aftermarket replacements. So glad we chose them! Thank you Knockout Collision for the outstanding services you provided to us!Services: Painting
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August 2023 by Jazlin MONTGOMERY
Knock out Collison is HORRIBLE. DO not I repeat do NOT take your car here. Anywhere else would be better than taking it here. First off I went in for a broken side window. They had my car for over a month and were horrible to me the whole time they had my car. They fought with my insurance, and they price WAY above what anyone else does. The owner Kareem was not helpful. I emailed him multiple times trying to get help since josh wouldn’t return any of my messages or my insurance. I had to pay over a thousand dollars out of pocket because my insurance was already covering so much over their estimate. I would never go there again or recommend ANYone I know go there. Also I got my car back and there was still glass from the broken window…
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July 2023 by Tricia C.
This Company took wonderful care of my Truck! The paint job came out beautiful and I was so happy with their customer service. Their communication through the process was on point. I recommend them for all your Autobody needs and wants. Thank you Everyone
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June 2023 by Maggie Chinchay
Such a great experience! I had other body shops telling me that I couldn’t get an appointment for another 8 weeks. I went to Knockout and they scheduled me for the NEXT DAY. Amazing customer service (gals at the front desk are so amazing) and great work done on my car. Very efficient and timely. I met the owner and he personally walked out to analyze my car for me.While the prices were a little on the high end, it was completely worth it for the service I received. I’ll be going back whenever I need work done for sure!Service: Body & Trim
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June 2023 by Ivan M.
These guys are amazing!! They helped me the same day I came in with my back bumper! Prices were great and they repaired my car that very same day! I definitely recommend them 10/10.
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May 2023 by Bradley Cooper
Knockout did a great job repairing some accident damage to my rear bumper. Lachelle and Josh were beyond pleasant, helpful and overall great to work with. They communicated with me during the entire process without me having to reach out constantly for updates which took a lot of the stress out of the repair process and I couldn’t be happier with the quality of the repair!Services: Painting
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April 2023 by B M.
Let me first start off by saying that I am not unhappy with their work. I am unhappy with their business practices. I work for a law firm across the street from them. My son got into an accident and because I have used them prior and sent our clients to this company, I felt like going to them again. I dropped the vehicle off and they were very friendly and i gave them my auto information.They called and emailed me the $10,000 + estimate and wanted me to sign a several page document via docu sign that stated I would be reliable if my auto insurance refused to pay for anything. I immediately called and said I was uncomfortable with that because no one had even heard from my auto company yet. I was worried that that figure would put me over the mark and they would total out my car. I was assured several more times that they haven't had any problems with dealing with insurance companies and not to worry. I actually called in and told them to just get my vehicle ready for pick up and I was taking it somewhere else...the office manager said that I would be charged for storage then if I did that because the vehicle was there for 30 days ( the 30 days it took for the estimate and for my insurance company to get there and do their estimate), which I totally could have come picked up the vehicle because it was drivable...yet i received no calls to come pick it up early and I would have if I had known that storage would have been charged.I agreed, still voicing my concerns that I would be responsible for any repairs, yet conceded because I didn't want to argue anymore with the manager.So issues started right away...after they started on my vehicle. The insurance company started calling me because no one from this business would call them back. I called Erin and she told me that I was responsible to get all documentation to my adjuster! I was shocked because dealing with auto bodies for the last 20 years I have never heard that one! I started including the adjuster and Erin in my emails so that that all parties where involved in the electronic conversation since she refused to call the adjuster. There were issues right away with what Knock out Collision where stating versus the insurance company...like I needed a whole new bumper but the damage was to the side of the car! The insurance company wanted to see the bumper...but they threw it away!! Lol how convenient.It went on like this for probably a good 2 months. When the final bill came out...I owed more than $3,600 000 than what my insurance paid because the auto body shop threw away the bumper and just flat out didn't care that the insurance had issues with their bill. I was able to come up with enough to get the vehicle released to me and I had to sign a promissory note to pay the remaining $1,800 or they would take possession of my 2016 Chevy Cruze.I was going to sue them in small claims court and turn them into the Bureau of Automotive Repairs. I think I will still call the BAR because I have all paperwork and emails from this company...the emails from my adjuster saying he asked over and over for documentation and never received it. The fact that they threw away "damaged" parts that the insurance company needed to see and verify it was caused from the accident which in return they slapped me with the remaining part of the bill.Shame on you Knockout Collision - as a local that believes in staying local with business...will have me thinking second thoughts about trusting anyone local.Please feel free to contact me with any questions.
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April 2023 by Sarah Van Hout
Very impressed with both the quality of work as well as the customer service at Knockout Collision! Clear and frequent communication about what to expect and when plus my vehicle looks brand new. Highly recommend!Services: Painting
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April 2023 by Sales Administrator
Do NOT sign paperwork until Insurance has approved all the work. We were 100% not at fault and we ended up paying $4k out of our pockets because we felt rushed to sign paperwork, everything took 4 weeks we had to pay for a rental. And at the end the Paint match wasn't very good, was acouple shades to light. Customer service was nice, but overall a Terrible experience.Service: Body & Trim
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April 2023 by Steven T.
My truck got hit and Josh and the team at Knockout took care of everything and made the process amazingly smooth and easy. I really appreciate the time and care they took to both walk me through the insurance process as well as the perfect job they did on the repair. I've had problems at other collision repair places in the past having to take my car back for quality issues, but knockout did a perfect job. Appreciate you guys and you have a customer for life, but I hope I won't get into any other accidents.
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March 2023 by Dustin Gibbs
Go to Collision Pros!! Knockout did work without getting it approved by the insurance.I got hit by someone, their insurance didn’t approve it and knockout went ahead and did the work. $2500 bill out of my pocket on top of what the insurance paid And held my car hostage for a week. So now I’ll be taking insurance, driver and knockout to small claims. All could’ve been avoided, but that would’ve required being an honest business. Collision pros is the wait to go, my friend just had their car done and they take care of you, bring you the rental car, bring your car to you at work, no money out of pocket. If I could only go back in time.Service: Body & Trim
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March 2023 by Ron M.
Mine was a small repair job. I was treated like it was a major issue. Price was half of what the dealership was asking. I will certainly consider them for repeat repairs in the future.
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February 2023 by Teresa Schmitz
Great experience with Kareem and the entire team at Knockout. Unfortunately I fell victim to a box that bounced out of a truck on the freeway. I couldn’t dodge it and it took out the right front corner of our new RAV4. We had it towed. Josh, Erin and Lachelle took great care of us. The RAV4 was repaired with all original Toyota parts in a very timely manner. Yes we had to pay a little extra for the OEM parts because our insurance policy only allowed for aftermarket / imitation parts but that wasn’t Kareem or the shop’s fault. Once the repairs were done whether looking at it or driving it you can’t tell anything ever happened. It’s as good as new. Will definitely go back if we ever need them. (Hopefully we won’t lol) Quality and service are unbeatable. Thanks again for the great work Knockout!Services: Tires