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April 2024 by Stephanie McCormick
VERY enjoyable experience! The show room was excellent with a wide variety of furniture to choose from. Brandon was my salesperson and I found him to be very pleasant and knowledgeable. I purchased a recliner and loveseat as well as a coffee table and two end tables. Cheers. ?
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April 2024 by Stacy Prater - Pineda
Easy low pressure sales team. Very accommodating.
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March 2024 by Daniel Turri
They sold my parents a defective furniture set and are not willing to replace these sofas just one day after delivery. The arm rests all have major creases in them and the back support is so lopsided you almost can’t sit on the dang things. These are nothing like the model that was on the sales floor. Zero help or support from the local dealer and they are telling them no refunds or replacements.Highly unethical. They take advantage of the elderly and they should be ashamed of themselves.
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March 2024 by Nicholas Giesbrecht
You can't pick anything up so they're gonna charge a fat delivery fee and apparently they might not even deliver when they said they would. Hoping the couches are a better experience.
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March 2024 by Robin Scruton
Very helpful. My order came in early. Scheduled delivery. Delivery guys showed up on time and cleaned up.Very happy with my purchase. Thank you. La-Z-Boy!!!
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March 2024 by Chrissy Mc Intosh
We had a great time ,we sat on every couch and staff was great
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March 2024 by Ron Beach
We bought an electric recliner just before Christmas and returned today to buy my wife the same chair. It is the most comfortable with all the different areas that can be adjusted. Salesperson are friendly and extremely helpful. Highly recommend.
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March 2024 by Lis Lucas
Polite and helpful customer service at this lazy boy store.
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February 2024 by Catherine Sylar
Brandon was very helpful and gave my daughter and me lots of time to choose fabric for a couch and 2 chairs. Thank you!
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February 2024 by Pete Moore
Wonderful service
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February 2024 by Jade Huston
Pros: the sales team is attentive, patient, and allowed us to spend quite a long time testing chairs before we made our purchase. Chairs are well made, easy to put together (if you don't have them deliver) and have a decent warranty. Being short means finding a recliner that fits is very difficult. The Vail recliner is a Goldilocks chair as far as dimensions go.Cons: if you special order and then your item and you end up not liking it, there is no option to return it.I was so happy with it in the store that I bought two. Unfortunately, the seats are so hard I can only sit in them for 15 to 20 minutes before I feel like I'm sitting on concrete. They sent out a technician who said there is nothing wrong with the chairs. The solution offered by the store is to simply wait it out and break them in.
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February 2024 by Gary Spanfelner
Great service by Brandon. He stayed after the store closed on Tuesday to help us with our choices.
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February 2024 by scott winchester
Great service, no pressure
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February 2024 by Susan Hines
Brandon was and is a great salesman. Not pushy like some salespeople. Was very informative and had some great ideas. Quick and efficient too
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February 2024 by Gerald Regalia
Nice store, professional help. I’m sat!