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January 2024 by Fern L.
Great. Wish all labs were this efficient and transparent. Technician was very professional.
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November 2022 by Bill Neaton
Love the Chico facility the girls are AMAZING. I've always had problems with people finding my veins but not these ladies they are very knowledgeable. And one last thing it rarely hurts LOL.
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June 2022 by Tyler Edwards
Staff is very rude!
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May 2022 by John S.
Excellent service. Quick in and out. Phlebotomist had to stick me twice to get a vein but that is my problem. Both sticks were painless. This is definitely where I'll be going for any blood tests in the future. Only suggestion I have is although they have an esplanade address turn on to 7th Ave and they have a nice parking lot in the back that's much easier access than parking on esplanade. Now I know better, lol.
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March 2022 by Stephen Grant
Twice Ived use them for simple urine panel 9 drug screen. Twice they have taken over two weeks to finish same. The first lab took 5 weeks to complete and had no relevance to patient care by then.Completely incompetent, disorganized, non communicative. Never will use them again
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February 2021 by Loren Douglas Pound
I'm glad others have had better experiences. i showed up around 3pm and the front desk person asked me if I had a full bladder. I said don't know.. Front desk lady (FDL): well we stop doing testing at 3 and "we have to stay later if you can't go" I said that's not my problem. Fdl: we won't serve you if your going to be rude. I said I'm just trying to get this done. She looked at my paperwork and said oh, your getting a blood test. The nurse was very nice. FDL should be working in a jail or with lumber not human beings.
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November 2020 by R Moretti
My first time here and I couldn't have been more pleased. Friendly, helpful and knowledgable staff. I always get extremely woozy afterward and they were exceedingly caring and patient with me while I regained my stability.
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September 2020 by Malcolm Morton
I've been getting frequent bloodwork done at this location for the better part of two years and there is no one I would rather have stab me than the professional, friendly staff here. It has always been a quick (relatively painless) and pleasant experience; convenient parking and if you're feeling a little woozy after fasting and losing a little blood, Nash's diner is right next door. ?
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June 2020 by Sandra W.
Super easy check in. Wonderful lab tech. Will bill you if you choose. Excellent customer service.
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May 2019 by Sarah Goad
The hours here are awful... 7:30-4 with an hour lunch! Makes it impossible to go and not miss work.
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October 2018 by Rain McKenzie
Quick and friendly staff. Lovely place with relaxing atmosphere and plenty a beautiful tapestries to look at. :-)
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May 2018 by Patti Stephens
Not sure what for
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April 2018 by Amanda W.
I wish I could remember the name of the tech who drew my blood because she was an angel. She has long brown hair and killer bangs, that's all I remember. I was a little nervous at first because when I walked in, she was working on insurance details with a woman who was giving her a hard time and she had to be firm with her so I thought maybe she didn't have good bedside manner. That was not the case, she's excellent. And I'm impressed that she can take care of business while being a kind healthcare provider. I had a bad experience with drawing blood when I was a kid so I'm always a huge baby in this department. She kept me distracted, asked lots of questions and it was the most comfortable I've been in a situation with needles. I had to go in twice because of a retest and it was the same great experience both times. Give this woman a raise.
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December 2017 by Tiffany Smith
The gal was very friendly, kind, and respectful. It was a very easy process to make an appointment online. It was a very quick visit and I was finished in less than 20 minutes.
