Lowe’s for all of your home improvement needs. Located in Chico, CA, Lowe’s offers a wide range of products including gardening supplies, appliances, paint colors, and patio furniture. Customers appreciate the store’s extensive selection, though some note that staff assistance can be limited, making it easier to browse when help is not needed. The store consistently provides exceptional customer service, with employees like Gianni being praised for their patience, kindness, and helpfulness—answering all questions thoroughly. Lowe’s also demonstrates patriotism by reserving veteran parking and supporting veterans through discounts, though these discounts do not apply to major appliances. Despite this, customers have found good deals and convenient options, such as delivery and installation, which help make shopping easier. One customer had a positive experience purchasing a refrigerator, finding a better price than expected and appreciating the store’s willingness to correct issues like damaged items. The store’s welcoming atmosphere is highlighted by friendly interactions, including compliments from staff members. Overall, Lowe’s is seen as a reliable and friendly place to shop for home improvement needs, with a focus on customer satisfaction and community support.
Any employees on their phones when they should be helping customers.
June 2024
Just finished buying some appliances with Gianni today. He was awesome, patient and kind. We had a ton of questions and he answered everything! I'd recommend Gianni to anyone. His customer service was truly exceptional!
