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April 2024 by Barbara Kugler
Ryan was very helpful and he patiently answered all of my questions.
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April 2024 by Chris Hauskens
Our visit today was wonderful!! Thank you Gabe for being so helpful to us!! We can’t wait for our mattress to be delivered tomorrow and most of all thank you for all your help in showing us the mattress that I’m sure we will enjoy for years to come!!!?
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March 2024 by Melissa Kelly
Gabriel at the Forest Ave location in Chico was wonderful! He was super knowledgeable, kind and even funny! ? He didn't waste our time trying to push sales on mattresses we weren't interested in. We told him what we needed and we walked out of the store 20 mins later with a comfy new bed and frame. He was even kind enough to carry it out to our car and put in for us. Can't say enough good things about him orour experience. Thanks for making this easy and NOT stressful!
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March 2024 by Mandy McClaine
I haven't experienced great customer service like I did with Gabriel in a really long time! He was not pushy, he was incredibly knowledgeable and never rushed me into making a decision. I didn't feel like he was there to make a sale...he was there to help me find what I needed to get a truly needed full night's sleep! I really appreciated the friendliness, his personality was like talking to an old friend but still an expert in his field. I walked out with an amazing purchase and cannot wait for it to be delivered this Sat. This place has really great quality mattresses and knowledgeable staff that are neither pushy or trying to rush you into a sneaky "deal". I will definitely recommend this place, 100%! Thank you Gabriel!!
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March 2024 by Mike Dunbaugh
Very informative and helpful. Purchasing a mattress should be easy — and it was!
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March 2024 by Kristy Dicus
Gabe was absolutely awesome with helping me select a new mattress. He took his time with me and asked me a ton of questions to make sure he showed me the best mattress for me. I will be referring all my friends to him when they need a new mattress!!
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February 2024 by Luis Puga
Excellent service and a wide variety of quality mattresses to choose from!
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February 2024 by Dawna Brandt
Sales people were knowledgeable, professional, and courteous. A positive experience and our second purchase from this company. We will happily return again.
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February 2024 by Amy Behlke
We appreciate the time and support our salesman provided! We ended up with a great bed at a great price.
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February 2024 by T
Working with Gabriel of Mattress Firm Chico II was a very pleasant experience. He has a great personality and excellent customer service. He made sure I was aware of all his options, so that I could make the best decision for my needs. I was buying a new mattress for my elderly mother, and Gabriel made a point to make sure my choice was going to be an appropriate height, so my elderly mother could easily get in and out of bed. That attention to detail and concern, shows he is a person who values his customers and their needs and comfort. I am a repeat customer and he shared his gratitude and appreciation for my return business. Gabriel is a prime example of how a business with excellent customer service in mind is all about. I highly recommend Gabriel at Mattress Firm Chico II!!!
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February 2024 by Michelle Willmes
Gabriel was great and did not make us feel rushed. It also didn’t feel like he was trying to force us to buy, just let us do our thing. This is the second time I’ve bought a mattress with them and I think they’re great.
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February 2024 by Jasmine Somsak
Very informative and polite helped us find and match our need with our price range customer service with a smile
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January 2024 by Madison Tosi
Gabe was awesome and very knowledgeable about any mattress we tried. He made great suggestions and made sure we left happy. Looking forward to getting our new bed Monday!
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January 2024 by Cameron Rausch
Friendly and fast service!
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January 2024 by Joan Wood
Ivy was super kind and helpful. Thank you for helping us!