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April 2023 by Hannah L.
I only come here because they have electric car chargers. Multiple times when I've been sitting in my car charging it I've witnessed the parking lot security guard yelling at and harassing people. Chasing women to their cars. It's really pathetic and gross. I see other reviews mentioning him being aggressive and harassing people. I can't believe they keep that joker around!
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January 2023 by Jake V.
BOA is the worst banking branch. Why did California EDD do business with this awful Bank. Their security is screwed up on EDD accounts. BOA deserves negative 4000 stars like amount stolen from my account. BOA doesn't help victims of fraud. They treat you like a criminal. They allowed some yahoo without my card or pin to take out money 4 days in a row. No red flags or notifications. Their teller at the branch said EDD has a problem with card skimmers. BOA is inept with security and doesn't invest money to fight fraud on EDD tax payers money. The tellers at BOA are useless when reporting fraudulent transactions that are covered under Reg E. This EDD scheme feels like BOA inside job. I'm glad I filed a police report. Also looking into seeking legal advice against BOA wrongdoing. This is a fair warning for anyone using BOA before you wake up $0 in your account.
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October 2022 by Hayden N.
The man outside the store that is telling people they can't park there if they're not banking with them though I do understand his position, he is incredibly aggressive. I bank with Bank of America and I was going into the bank on the other side because I was going to get a coffee after. he proceeded to yell at me and my friend. He told us we needed to move our car right away and when I tried to explain to him what we were doing he insisted he knew what game we were playing. I had parked in your complex a couple days before hand though I was accompanied by multiple male friends and it was not a problem then. All and all I understand where he is coming from but I don't think he needed to do it in such a manner.
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November 2021 by Jo N.
Made a deposit yesterday and was told partial funds would be available in two days. I checked my account today and they put a 9 day hold on my funds. I went into the bank to dispute the PRINT OUT receipt they gave me when I made the deposit as I need to pay medical bills. The teller was nice enough, went to talk to the manager, who, apparently couldn't take the time to speak to me personally. The fact that they can't release partial funds as I was told is total BS, after years of being a customer with them, when all the funds clear I'll take my banking needs elsewhere. BofA is a joke.
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August 2021 by JMayMay M.
Worst experience of my life banking with Boa talk about never open and some how my debit got compromised and they only way to get one is by going in.. How when you are never open???????? Close at 4 other spots yet I work till 5.. Over. It