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October 2023 by Michael Baker
Whitney is cool, knowledgeable, and looked out for what I needed on an inexpensive sale! Thank you for great service!
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October 2023 by Camille Scott
Great deals on daily bike rentals. They even gave us helmets and locks. There’s no better way to explore Chico than on a bike. I recommend North Rim highly!!
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October 2023 by Linda Calbreath
Fantastic place to have your bike worked on. Robb service manager is amazing and has an fantastic team. The owner Tyler is hands on and terrific!!
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August 2023 by Chris Mobley
Great work, and the staff and bike techs are friendly and knowledgeable. Robb in service shines bright and puts the customer first! Highly recommended.
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July 2023 by Phillip J.
I brought my bike in to fix and received an estimate. They seemed friendly and I thought it was alright despite their obvious want to upsell. The next day I got a phone call that said my quick release axle was broken. I went down there and saw that it was snapped in half. There was no explanation who broke it and they just said it was broke. This would be an impossibility since the tire would fall off. Its a twelve dollar piece but I'm telling you, you need to be damned sure they like you or they will break your bike.
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June 2023 by Juliet Bartel
Excellent products and help choosing cycling shoes. Thank you for putting clips on. Love the look & fit of new shoes!
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June 2023 by Gabriel De La Cruz
I came in to have my tire looked at. They were able to Squeeze me in and tape up my rims and put sealant in one hour.
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May 2023 by Adam A.
spoke with a bank service tech in the morning and had placed items to be picked up. When I sent someone to retrieve them, the person that they had dealt with had claimed that the order was never placed to begin with. I'm very disappointed in the way that the person treated my friend when confronted about the issue and also the lack of communication the bike service tech had with the other employees of the order. Typical f****** Chico b******** Two stars.
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March 2023 by Robert Hansen
Great shop with a great selection of bikes and a friendly & knowledgeable staff. I was on a road trip and this shop was recommended by a local. I stopped in and compared several full-suspension MTB e-bikes. They let me ride them around the area including off-road at the local park. After I decided which bike and accessories to buy they dialed it in to fit my size and weight. They also taught me how to use the app and make adjustments to the suspension. I bought some swag from them before I left the state but upon getting home I realized I got the wrong size so I called them and they sent me the correct size at no charge. They were cool at every step of the purchase and beyond. I hope to come back soon.
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March 2023 by Brad Johnson
You know you're in the right place when every staff member does adventure sports. Knowledgeable, helpful, easy to talk to people make this a great bike shop.
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February 2023 by caden trammell
Pleasant short interaction with an employee and reasonable pricing on the fix. Also replaced the flat tire in the time they said. Overall great experience
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January 2023 by Joe Hoglund
My son and I made several trips to find the right mountain bike for him. Whitney, Tyler, and the entire staff were patient, knowledgeable, and simply wanted the right fit as well. It was a hometown feel and we couldn't be more excited with our experience and purchase. My second bike purchase from them and both experiences have been easy and successful. Highly recommend.
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December 2022 by Bob W.
Always has been the best bike shop in Chico by far. Tyler and his staff are amazing I won't go anywhere else. Thanks to all.
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December 2022 by Taylor Schlom
They communicated very well and were able to source some alternative parts for us to help save some $$.Honest and knowledgeable.Highly recommend North Rim for your bike fixing needs!
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November 2022 by Michael Matiasek
Great place to buy bikes and accessories. They carry a wide range of bikes from road, gravel to mountain as well as ebikes. They also offer full service mechanics. Definitely one of my go to bike shops in town. Thank you northrim!
