O'Reilly Auto Parts store #2704 in Chico, California, offers a wide range of car parts, tools, and accessories, along with helpful store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and can make custom hydraulic hoses. Customers appreciate the friendly and knowledgeable staff, who are always ready to assist. Many reviews highlight the quick and helpful service, with staff members like Barbara, Dave, Jacob, and Joe providing expert advice and going out of their way to help, even in bad weather or with difficult repairs. The store also offers a free Loaner Tool program for special tools needed for repairs. Customers have praised the store for good prices, such as a quart of oil for only $5, and for valuable assistance with troubleshooting issues like brake lights. Overall, the store provides a positive shopping experience with friendly staff and a wide selection of auto parts and services, making it a reliable choice for car repairs and maintenance in Chico.
An amazing customer service a young man by the name of Nicholas helped me and he was just so polite and so helpful. I’ll definitely be back and I will definitely tell my friends about it. The store was amazing. The best customer service
June 2026
Decent parts store in town. Prices are fair, they have a decent inventory and the counterpersons are fairly knowledgeable. Note: this is coming from someone who worked in Auto Parts for 10 years.
March 2026
These guys go the extra step, needed a new battery and they wanted to make sure they were selling me the right one so he stepped outside with me to ch3ck the one in my Camry first. Confirmed and sold! Thanks yalll
