“My name is Terry and I was going through some financial hardships My wife had just got incubated in the hospital in Chico. I didn't know if she was going to live or die. I had to drive everyday back and forth and it hurted me financially and only thing I had to make sure I'll be by my wife's side. I had to pawn our wedding ring so I went to a couple of pawn shops and then I found Chico cash exchange. I want to let you know those people who work there. Their customer service skills is off the Richter scale. Super super polite they gave me a pawn what I asked for with no questions asked They wasn't trying to bargain or haggle me down. I just wanted to let people know that there is good people in this world and one of the employees name was Cody. He should be running a business of his own because his customer service skills it's out of this world. So I just want to say thank you Cody for everything. You're awesome! And I hope everything goes well for me so I don't have to pawn anything again but I would like to say the people who works there. I wish I knew all their names. Those some people that you want to sit down and have a beer with. Thank you Cody. You guys got five stars all day long. Everyone says customer service keeps the lights on. Thank you again, From, Terry”
“Went there to get as best as I could for some items I had to pawn and had a great experience and learned a thing or two from one of the staff while I was there. Stoked to come back soon”