-
August 2025 by Sandra Toews
I have taken all of my vehicles to Payless 4 wheel drive. They have completed the work that I asked for and will explain things I have questions on. I even had an issue with my gas gage not registering correctly and when I took my truck in for a completely different issue, it was working when I drove it home. So I got a two for one. Mark and James are always friendly when I am waiting in the lobby for my vehicle to be finished.
-
August 2025 by Jeromy Waybright
Probably one of the rudest guys I’ve ever talked to. He doesn’t like customers.
-
August 2025 by BJjr2 McGillicuddy
Payless auto repair is the best in town to get a diesel truck or any truck, especially a 4WD repaired. They always show me what is wrong and more importantly why it needs to be fixed or if it can wait. They give me detailed receipt/description of what repairs are needed and then done. James is their mechanic and he’s great at explaining everything.
They installed an Iron Man lift kit on my Subaru. Then a radiator, steering box, and up-pipes on my F-350.
The best part is they’re very patient with an old lady who is picky about her vehicles!!!! Plus best labor rates I’ve seen in Chico.
-
May 2025 by Shawna Marker
Friendly knowledgeable staff there to help you and get the job done right.
-
April 2025 by Zong Xiong
Took in my lifted 3rd Gen 4Runner for an alignment. The tech did an awesome job.. Would go back for future alignments and other services they offer..
-
October 2024 by Nerdy Reptiles
They try to take my dad's 1957 Plymouth original book and I went in saying do you have my dad's book like 5 times and try to say we don't have it and when we took the car in they hold it for 3 weeks and didn't do shit on it and still payed $950 there a rip off who thinks they know what there doing but don't my advice to anyone don't take your car in to these guys and I thought your guys say Payless not pay and arm and leg lol way to over price when you guys didn't do anything to car and let it sit there for 3 weeks
-
May 2024 by Tara Purcell
My brakes were going out and while everywhere else overcharged they fairly priced their work and I will go back for more.
-
February 2024 by Skyler Giesbrecht
Friendly and very helpful, helped me hubt down some parts on a old classic I’m working on and gave me lots of advice.!
-
January 2024 by Robert Smith III
If you need a shop that has people who know how to work on lifted trucks, then this is the place for you!
I installed a new steering set up on my 07 dodge ram 2500, and I needed someone with experience in dialing in all the components. I tried 2 places up in lassen county 3 different times, and they could not adjust the steering correctly. I made an appointment with payless 4 wheel drive and took my truck in hoping they could finally fix the issues. After talking with the guys I could tell they had the experience to set my steering correctly, and they did! Instead of bouncing around trying to find a shop to help me out with the things beyond my capabilities in the future, I'm making this shop and these people my go to place for my truck and my wife's H3. They even buffed my headlights to be nice because they were very faded! You will not be treated better anywhere else! These people have true customer service and you can really see it!
Bobby Smith
High Elevation Kayak Rentals
-
October 2023 by FIRE FAITH MINISTRIES
THIS PLACE IS AWESOME THEY HAVE A GREAT SENSE OF HUMOR VERY CARING ABOUT THERE CUSTOMERS THERE VERY KIND AND CARING COMPASSIONATE ABOUT THEIR CUSTOMERS
-
September 2023 by Hilda Miramontes
Always helpful
-
April 2023 by Gabriel Dowd
Great little shop! Very convenient and prices are worth a stop for an estimate!
-
April 2023 by Claudia Valdovinos
I called to get a Smoke & they said that they don't have a technician that can do it.
-
March 2023 by Exploring, Food, and Life
Called in and ask for smog services. They're no longer doing smog anymore.
-
October 2022 by Alexander R. S
Great little shop, straight to the point and very honest. Understand that the size of their shop dictates their availabilities, but they will do their best to get your job done in a timely fashion!
