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February 2024 by Angelo D.
This is what the vet care I got from the doctor Victoria Smith has gotten my dog. He was walking eating last week all I asked for were a prescription for IV fluids because he was dehydrated. She denied that and want me to wait for a week. Or referred me to a very high priced clinic. A simple $60 prescription would have prevented this. If anybody's had issues with them I suggest you file a grievance with the medical board that handles veterinary licensing. She's not one that graduated head of her class if she did she have her own practice she's going to make a paycheck not care for our animals
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February 2024 by Donald Vance
Dog wash
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February 2024 by Patricia W.
They do not help with fish unless the one lady with tattoos and dark hair every time I go into this store if she isn't there I'm leaving because they will watch you stand at the fish for an hour before helping. You may think just ask for help and truth be told this is the wait time after asking. Absolutely rude employees when I was in the store yesterday the main employee who's been with the company for a long time since before the location change was cussing at another employees about how she didn't care wether or not they wanted to do something! I'm am greatly dissatisfied with the staff and think they need a complete overhaul. The old store was much better when it came to employees and getting help with the things you needed. Never should have moved to the mall.
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February 2024 by Jade T.
Review is about vet services. Too busy with excuses about being busy to care about pets and their humans. Will write more of a bad review once they find time to give results (been 3 days for a 24 hour result).
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January 2024 by Maggie Middleton
Easy, fast, great communication
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January 2024 by William Galsote
Big inventoryAnd friendly employees
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December 2023 by Maria Muro
Find everything for pooch here
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December 2023 by Rachel Mackusick
I wish they were a little more affordable or offer more of a rewards program
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December 2023 by Kelsey Brose
Didn’t have any towels for the self service dog wash. I got some earful from the manager after asking for a discount that its not in her control weather the washer is broken or not. The suggestion was for me to walk o er to a nearby store to buy a towel to use, as the one in Petco cost more than the self service itself. The assistant manager was less than enthused to hear my complaint and although I ended up using towels from the grooming staff, the assistant manager was extremely rude, condescending, unpleasant and very clearly didn’t like me at all. I’d give a 0 if it wasn’t for the super nice grooming staff.
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December 2023 by KreativeBluntRollin
Well I was recently and I was going to go get some crickets for a damn frog but other than that you can't go wrong with the company I used to go there a lot back in the day when I lived in Chico and I had a cat named Slik. May he now rest in peace but don't let me stop you from shopping there!
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November 2023 by Cynthia Freeman
I have had a horrible time getting an appointment for grooming. They keep getting canceled less than 24 hours before the appointment. I understand things happen but this is multiple times in a row with different groomers.
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October 2023 by Taylor V.
I've taken my pup to the groomers here a couple times. I've had great experiences both times. They text you updates & when your dog is ready for pickup. This last time we had Haley & she was so sweet. It looked like Haley was the only groomer working but she still took her time with my dog & was so attentive to her!
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October 2023 by Courtney W.
The grooming area of this store is trash. They have cancelled on me with little to no notice multiple times (I have three dogs) and just let me know that they fired their last groomer. Obviously mismanagement. Don't waste your time or money here.
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October 2023 by A Romano
We took our little mini schnauzer for a Hartgard test and prescription. All the employees there, were wonderful and very professional and Dr Smith the vet was incredibly wonderful, professional and knew exactly what she was talking about. We will definitely go back. Thank you, Anita Romano
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October 2023 by Katie Rayl
The self-serve dog wash costs an unreasonable $20 and there were no towels. The employee told us to go next door to Home Goods and buy towels to use. It is completely insane to me that Petco has the gall to raise the price of a SELF-SERVE product 30% in the last year and then tell people to go spend more money.Frankly, the self-serve dog wash is always a gamble. The baskets rarely contain all of the items that they are supposed to, it's usually pretty dirty, and there's almost never shampoo in the dispensers. I didn't much care when the cost was $15, but high costs should equal some level of quality. If Petco wants to charge top dollar for this service, maybe they should, I don't know, provide a top quality product?
