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December 2023 by noah stinson
clean and newly remodeled, very nice staff and continental breakfast as a bonus.
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December 2023 by laserwiz
Poney, the night desk person was very friendly. Actually, everyone was very friendly. At first I was not able to get the TV to function but that could have been my ignorance of how to use Direct TV? I tried hooking into the HDMI port which was located in the back and difficult to access and gave up. I may have put the hotel source cable in a different input slot because the TV worked after that. The room was clean. I don't know Chico but I got the feeling this hotel may not be in the best part of town. The room was clean and functional but the vanity drain was slow.
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November 2023 by Ed M.
Very clean and comfortable it has all you need in a room. Coffee, tv, refrigerator, desk, nice shower and most of all comfortable mattress.Front desk checkin very pleasant and informative.Convenient to restaurants and the best ice cream place right around the corner.We would stay here every-time we are in Chico.They also have breakfast with waffles, cereal fruit, toast and more. Very nice.
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November 2023 by Elise Timoney Jackson
Stayed here for a show at the Senator Theater - which was a whole 3 minute walk away. The room was updated, clean and lightly smelled of bleach (something I love at hotels). There's a pool and the included breakfast is rad - my daughter was THRILLED that they have the fancy waffle flipping machine. Bonus: TWO waffle batter flavors (regular and for middle aged white ladies like me, pumpkin spice - not sure if this is the same bonus flavor all the time or if it was just something special for October?). Also, the breakfast bar as little Nutellas and the coffee didn't suck. I would HANDS DOWN stay here again if I was traveling to Chico for a concert. Plenty of food options within walking distance and we all have DoorDash on our phones if you wanna/need to be a recluse. Did not see a single homeless or skethcy person nearby and felt hella safe walking and leaving my car in the parking lot. All the staff I encountered was lovely.Nearby activities: Senator Theater practically next door. Stay here and avoid a DUI.
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November 2023 by Keith
The rooms were very comfortable and quiet. The staff is very friendly and helpful. The continental breakfast and pumpkin waffles where delicious.
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October 2023 by Brendan Burgess
Hotel was the open style with doors opening to outside walkways. The room was clean but low end. There was a night light built into the light switch outside of the bathroom. It was too bright and no way to turn it off.Rooms: Bathroom was clean and modern. Good shower.
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October 2023 by Donna Grabel
The room was very comfortable and centrally located. We called the front desk the night before and requested a wakeup call for 6:00 am the following morning as we had to drive to Sacramento Airport to return a car rental and catch a flight back home. The wakeup call was confirmed and assured. The wakeup call was a FAIL. NO CALL. DO NOT RELY ON THIS SERVICE. Early outside noise woke us up or we would have slept in.
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August 2023 by Jonathan K.
This place is actually nice considering its a motel. I was blown away by the gentleman who checked us in, Poney. He was one of the kindest and most helpful concierges I have ever met. Places like the Ritz-Carlton would be lucky to have someone with that level of customer service.The bed was actually quite comfortable and breakfast had a lot of options including really tasty fresh waffles.I would definitely stay here again. Very good value for the money
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August 2023 by Kathy Harland
Its Chico, CA. So, its centered in Chico. Nice outdoor pool. Rooms are very modern and quite comfortable beds. Its July and extremely hot. The air conditioner was very efficient. Bonus is the ice cream/candy shop across the street. Non invasive staff unexpectedly cleaned the room. Covid seems to prevent hotels from straightening rooms nowadays. Very satisfied. Very pleasant stay.Rooms: Very nice. Comfortable. Modern. Clean.Walkability: Shops all around.Food & drinks: Definitely several places and a seafood place in the parking lot.
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August 2023 by Ariel Xiong
Very amazing hotel for such an affordable price! The rooms were very neat and clean, the bathroom was very sanitized, and the breakfast was so fun and organized! They have a waffle station where you can choose the batter flavor and waffle shape/size! So wonderful :
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July 2023 by Dan Panko
This place is a great value. The front desk folks were great - they got me an early checkin and were very courteous. I didn't swim in the pool (it's kinda in an odd corner of the parking lot). The room was clean and quiet.
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June 2023 by Kati T.
Fantastic service and a great hotel! My husband and I arrived very late and they were incredibly helpful and accommodating. We have a moving truck with us and they let us keep it near the front for safety purposes. The room was very clean and very nice for the price we paid. Would definitely recommend.
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June 2023 by Brandon D.
Utility worker for PG&E up here working in paradise rebuilding the ridge. Pony said they offered a PG&E discount but gave me a hard time about it when I showed up. Don't stay here. Area is ran down and customer service is terrible. Thanks pony boy. You're a real hero!
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May 2023 by David Chiappetta
A short walk from Chico State and Chico’s adorable downtown area, this hotel was a very pleasant surprise. The rooms are all super modern and well-maintained, and Poney at the front desk was a wonderful host. In the morning, the free breakfast was solid (gotta love those do-it-yourself waffle irons!).
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April 2023 by Michelle M.
Stayed 1 night here as I was seeing a show at Senator Theatre down the street. Great location in downtown Chico. Lots to do. The staff were very friendly. Poney and his wife. Found out they're from my neck and of the woods were very friendly. The room was great. Very clean and comfortable. Breakfast was good. We left some merch from the concert here though. I called to ask about it and was told to call back later after the rooms were cleaned. I would have loved if the front desk staff could have had housekeeping go in and pull what we had called about out of the room since it had only been 2 hours since we checked out and we checked out at 930am. Regardless, I called back and spoke with Poney who did what we could to locate our autographed merchandise from the concert. (Sentimental to us). He called us and told us he went searching but couldn't find it unfortunately. Not their fault but ours for not double checking. Would 10/10 stay here again though. Thanks Quality Inn!
