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July 2024 by Erica M.
Beyond a terrible experience. Was shouted at by an employee who was also loudly rattling off the tests I getting so everyone could hear. Heard of HIPA? Doesn't seem like there was a manager on-site. I left before having my blood drawn.
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July 2024 by Todd Mino
As with most company's talking to a human being is nearly impossible. Don't bother calling the phone number as there is no option to talk to a representative.
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June 2024 by Bethany Thomas
The process of having to wait over 30 minutes just to DROP OFF urine is absolutely ridiculous.
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June 2024 by Ronald Scheyer
The service was personable, fast and efficient. This lab works well with the medical professionals in the area and is appreciated by them and the clients.
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June 2024 by June carey
If ONLY we were able to contact you to ask questions about what we need to know to prep for tests before we have to make an appointment to go in and ask!!!!!!!!!!!!!!!!!!!
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June 2024 by Ron Ginochio
Quest's policy of not allowing standing lab orders of more than six months unless renewed by the issuing doctor/hospital creates a serious hardship for patients who are trying to get lab work done. I had to go back twice (and make two appts) to get simple lab work performed.
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June 2024 by B Moore
Robi (Chico CA) is awesome.
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May 2024 by Steve Simpson
Nice area for cell phone coverage.
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May 2024 by Rasheed Farhat
The nurse taking my blood was super nice and friendly. Overall good experience.
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May 2024 by Rick Anderson
The wait was about 10 minutes, not bad at all. My tech was very nice and competent. No bruises on my arm. Check in was easy.
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May 2024 by takemarsh
You will most likely be waiting well past your scheduled appointment. Bring something to entertain yourself.
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May 2024 by Cyndie Holderbein
The technician who assisted me was so friendly and wonderful
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May 2024 by Jason R
My phlebotomist was fabulous and made me feel at ease and welcome. She easily maintained a cheerful chat with me during the entirety of the visit.
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May 2024 by Donald Brannon
The technician was friendly and professional
Did not feel the blood drawing. Great experience
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May 2024 by Ruth Ann McKalip
They sent email reminders and texted a check-in link that made it very easy and notified staff I'd arrived. Waited under 5 minutes
